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  • #196 by 1oser on 10 Nov 2014
  • I am also down till the sp unmatched issue is resolved   (no pressure Oxa)  ;D ;D
  • #197 by monalinga2 on 10 Nov 2014
  • I can't even get the software key to be accepted so no use of V8 whatsoever !! No response from support to email sent many hours ago.

    Frustrated
  • #198 by COLING on 10 Nov 2014
  • I am still getting a problem with program logs, just says loading please wait. I close the program and try to delete the logs but wont let me I get the error as shown :(
  • #199 by alfaman on 10 Nov 2014
  • More SPs not shown - fingers crossed that I have not just lost another £16.
  • #200 by poklius on 10 Nov 2014
  • Quote from: monalinga2 on 10 Nov 2014, 13:13
    I can't even get the software key to be accepted so no use of V8 whatsoever !! No response from support to email sent many hours ago.

    Frustrated

    same here, cannot activate software. Support is gone :/
  • #201 by gshine on 10 Nov 2014
  • Oh dear! Oh dear! Oh dear!

    Total disaster!  Where do I start?

    Just trying to place bets IR doesn't work properly.  Some bets go through some don't and I get lots of:

    "Duplicate customer referece data submitted ERROR_IN_ORDER"

    And it is so so slow.
  • #202 by rubold on 10 Nov 2014
  • Think you all need to accept teething problems - always the same after any Betfair "upgrade" and this is a pretty major one.
  • #203 by gshine on 10 Nov 2014
  • I agree to some extent - but these aren't just teething problems.  When the fundamental bet placing routines are completely flawed - that's something else!

    Urgently having to seek alternatives.
  • #204 by mcbee on 10 Nov 2014
  • hi
    i have emailed oxa, so please wait.
    the problem is when one bug is fixed it can create new bugs and these are only found out with different types of usage.
    i have run v7 and v8 with identical triggers half the dau v7 live and v8 test, then the other half v7 test and v8 live.
    all bets were placed correctly with v8 in test and live mode and my daily profit is the same as when using v7 only, but i have not tried to use SP betting.


    mcbee
  • #205 by Oxa (WellDoneSoft) on 10 Nov 2014
  • OK, some update, will be more later.

    I've contacted BetFair with regards to an important API call returning an error starting from today. I am awaiting their response and help as this is affecting users' ability to log in. Will post here as I get news.
  • #206 by alfaman on 10 Nov 2014
  • The SP bets seem to be going in ok -it's just that the platform is not showing them correctly.

    On Betfair website it show the greened up P&L against each selection - in MF Pro, we see above screen shots.
  • #207 by alfaman on 10 Nov 2014
  • It turns out some SP bets are not visible at all, the race finished on screen showing a loss of £20 but then settled at a loss of £6.

    No SP hedges were visible at all.
  • #208 by mcbee on 10 Nov 2014
  • hi COLING
    please check your ie security, if it is set to high this will stop mfp from using ie browser, remember v8 is a new software to all your antivirus,firewall and any other software you have,so you may have to give v8 full access.
    also you cannot delete a file when in use, to delete the file you would have to close all instances of mfp, then delete the file.


    mcbee
  • #209 by Oxa (WellDoneSoft) on 10 Nov 2014
  • alfaman, I posted earlier on the forum (this is the link to the post) that I acknowledged the issue with SP bets. I do apologise for this disruption, but there is no other option that to wait till I upload the fix.

    I started this topic many days before and nobody noticed the bug with SP bets until today. Murphy's law in action.
  • #210 by COLING on 10 Nov 2014
  • Thanks mcbee I will try that, as for deleting I do close the software but still get the error message when I try and delete, I have to turn computer on and off and then it lets me delete it. thnks coling
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