need administrator help

dear sir, my marketfeederpro account is  valid till 2014. but i can not login now. the reason is that i bought 6 months and there should be 6 months reward. but the software can not add reward time to the valid data Automatically. i send mail to support mail box 3 days before but there is no reply.  i have several accounts and all have this problem. could you contact me and help me?

hi
sorry, oxa is away until tue or wed, she will then sort out the problem.

mcbee

Have a look at this post: http://community.welldonesoft.com/announcements-1/holiday-promotion-bonus-subcriptions-till-13012013/

There is a link within to activate the second half of subscriptions.  I haven't tried it as mine doesn't expire till August.

i have already done this activation when i subscribe 6 months license. the question is. for example, i subscribe 6 month at 2013-1-1, it should be valid until 2014-1-1. but i can not login at 2013-7-1 or later because the other 6 month can not be added to the valid data automatically.  it need some operation to make it work.

I'm certain the link I posted can be used at anytime after you paid for your 6 month license.  I just clicked on it and it opened a webpage inviting me to enter my registered email address to receive any bonuses linked to that email.   I did that and received an email with another link in it, clicked on that and it took me to a new webpage that advised my new bonus is almost ready and to wait for a confirming email.

So the link works perfectly, you don't need to have MFPro open, to obtain your bonus subscription.

I believe the support has already dealt with this a few days ago, but if you are still having this problem, please send me a PM.