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  • #1 by betfair winner on 23 Mar 2012
  • Anyone trading in play yesterday should have noticed some serious issues with the three races above.
    The first two never turned in play and all races were voided after the off time. the last one AT CORK was not suspended before turning into play when the API was still intermittent.

    Although the race (as per my screen shots) was green when the market turned in play 

    My VPS bot saw a massive profit on one horse which it tried to correct in play. sadly this was in error and resulted in the horse winning costing me nearly £400
    across three separate platforms.  ::)

    I already found three individuals who had the same problem as me But needless to say Betfair are less than sympathetic. This despite voiding all "in play" bets in the previous two races.

    I would be interested to hear from anyone else with a similar in play problem or interest in this last race to pursue a claim through IBAS.
  • #2 by peleus on 26 Jan 2014
  • Quote
    But needless to say Betfair are less than sympathetic.

    This is very true. As big as a company they are, they really don't care about their loyal users.
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