Author Topic: If you haven't received purchased markets  (Read 17341 times)

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  • Tim Vetrov
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If you haven't received purchased markets
« on: 14 Feb 2014, 11:54 »
The routine of delivering purchased markets to you is quite complicated due to BetFair security demands so it's possible that on some stage it stucks.

So if after 5-10 minutes after purchase you haven't received your markets please report support your order details.

We've set to report such failure automatically but still...  :'(
Proud to be 🇺🇦
I'm happy to help Monday - Friday, 08:00-18:00 GMT
Буду рад помочь с понедельника по пятницу, 08:00-18:00 GMT

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Re: If you haven't received purchased markets
« Reply #1 on: 30 Jul 2014, 21:00 »
Hi Marketfeeder

I haven't recieved my recent timemachine purchases with the item numbers:

2821
2818
2817
2816

Best,

  • Tim Vetrov
  • Administrator
  • Posts: 4905
  • Gender: Male
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Re: If you haven't received purchased markets
« Reply #2 on: 31 Jul 2014, 10:27 »
Please send your username to [email protected]
Thank you.
Proud to be 🇺🇦
I'm happy to help Monday - Friday, 08:00-18:00 GMT
Буду рад помочь с понедельника по пятницу, 08:00-18:00 GMT

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  • Gender: Male
Re: If you haven't received purchased markets
« Reply #3 on: 12 Oct 2019, 13:54 »
Hello Tim,

yesterday evening I purchased some markets, but unfortunately didn't get them so far. I wrote for the support team, but didn't get an answer so far, too.

Client ID : 267821

Best regards,
Nithael

 

Please note, BetFair is seems to be currently OFFLINE