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  • #1 by Tim (WellDoneSoft) on 14 Feb 2014
  • The routine of delivering purchased markets to you is quite complicated due to BetFair security demands so it's possible that on some stage it stucks.

    So if after 5-10 minutes after purchase you haven't received your markets please report support your order details.

    We've set to report such failure automatically but still...  :'(
  • #2 by Ace on 30 Jul 2014
  • Hi Marketfeeder

    I haven't recieved my recent timemachine purchases with the item numbers:

    2821
    2818
    2817
    2816

    Best,
  • #3 by Tim (WellDoneSoft) on 31 Jul 2014
  • Please send your username to [email protected]
    Thank you.
  • #4 by Nithael on 12 Oct 2019
  • Hello Tim,

    yesterday evening I purchased some markets, but unfortunately didn't get them so far. I wrote for the support team, but didn't get an answer so far, too.

    Client ID : 267821

    Best regards,
    Nithael
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