Author Topic: Free Triggers Error  (Read 3775 times)

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Free Triggers Error
« on: 05 Sep 2014, 21:25 »
Hello,

My subscription ends today and I have yet to use my 2 free triggers. I tried today but got an error.

Help please.

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Re: Free Triggers Error
« Reply #1 on: 05 Sep 2014, 21:36 »
Hi,
Can you provide more detail, error message received etc ?
I'm sure support will assist you.
R
My grandma taught me not to run downstairs and never back odds on.

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Re: Free Triggers Error
« Reply #2 on: 05 Sep 2014, 21:42 »
It says "There is no valid MarketFeeder Pro subscription for that username." Maybe it's because my subscription expires today. But still...

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Re: Free Triggers Error
« Reply #3 on: 06 Sep 2014, 11:37 »
Hi jmbt,

Your free triggers must be used up during your subscription.
Always try your triggers in Test Mode before switching to real money!

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Re: Free Triggers Error
« Reply #4 on: 06 Sep 2014, 12:14 »
I know OXA.

But my subscription was valid yesterday, therefore the requests should too. Otherwise it should be stated that I cannot request my free triggers in the last day of my subscription, wich makes no sense.

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Re: Free Triggers Error
« Reply #5 on: 06 Sep 2014, 12:41 »
MFP is a software which is based on logic. If you were provided with two triggers, how would you use them without a subscription ? You should have made your request earlier so that it could be processed.

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Re: Free Triggers Error
« Reply #6 on: 06 Sep 2014, 12:55 »
MFP is a software which is based on logic. If you were provided with two triggers, how would you use them without a subscription ? You should have made your request earlier so that it could be processed.

Not a good argument, who says that I don't want to use the triggers I am entitled to with Time Machine mode only, for example?

Again. My subscription was valid until 5 of September (including) Therefore I must be able to request my free triggers any time during my subscription and so yesterday was still "during my subscription." There is not any information that the trigger can't be requested in the last day of the subscription.

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Re: Free Triggers Error
« Reply #7 on: 06 Sep 2014, 16:43 »
Hi,

We already get a free days subscription, if we buy it in the morning. I wouldn't complain about that. ;)

Larp

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Re: Free Triggers Error
« Reply #8 on: 06 Sep 2014, 17:05 »
If you PM me your BF username, jmbt, I will look into this for you, and if you indeed made a request on your last day of subscription, it will be processed!
Always try your triggers in Test Mode before switching to real money!

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Re: Free Triggers Error
« Reply #9 on: 07 Sep 2014, 12:32 »
Problem solved  ;D

 

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