Author Topic: Account statement incorrect  (Read 980 times)

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Account statement incorrect
« on: 29 Jun 2022, 10:04 »
Hiya All,
i have had this problem for years without a resolution, I have just set up MF on a new laptop thinking it would resolve it but im still stuck with the same issue.
Its becoming a real problem as i cant run any systems that rely on previous race results,
MF is not returning the correct p/l figures from the last hist_*_pl variable. 
I have attached some screen images as it will show what's happening better that i can explain it. 

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Re: Account statement incorrect
« Reply #1 on: 29 Jun 2022, 10:16 »
When i change the number of days in the "Download data that are no older than" field it acts like a random number generator and never reflects what has really occurred

  • Tim Vetrov
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Re: Account statement incorrect
« Reply #2 on: 29 Jun 2022, 10:30 »
Hello,

Yes, that weird.
Unfortunately I can't reproduce the bug Probably due to luck of real bets.
Could you please also check other variables, like hist_1_layp, hist_1_laya to recognise the bets the pls refer to.
Also please check if other history related variables like last_lost, last_pl, total_won are changed.
Thank you.
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Re: Account statement incorrect
« Reply #3 on: 29 Jun 2022, 10:46 »
Here you go Tim

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Re: Account statement incorrect
« Reply #4 on: 29 Jun 2022, 10:49 »
i have just noticed that if i change the "Download.............days" to 1 then i get the correct values??


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Re: Account statement incorrect
« Reply #5 on: 29 Jun 2022, 11:50 »
Just another thought…..Could it be that I am using the “Clone Profile” a lot ?
Maybe MF is getting confused and looking in the wrong place for its information.
I have noticed that on a few of my Greyhound profiles that the statements are bringing up results from another profile?

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Re: Account statement incorrect
« Reply #6 on: 29 Jun 2022, 12:37 »
So i have just wiped every trace of MF from my laptop including all of the user profiles and associated files (8GB!)
Reinstalled with a fresh copy and created one single profile and still the same problem remains.
If i select 1 day of statement records its fine, but anything over 1 day and its just random numbers.
I did email support about 2 years ago with this and it was never resolved. I hope someone can figure it out this time!

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Re: Account statement incorrect
« Reply #7 on: 01 Jul 2022, 06:40 »
Has anyone been able to look into this yet? Should I raise a support ticket?

  • Tim Vetrov
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Re: Account statement incorrect
« Reply #8 on: 01 Jul 2022, 17:07 »
I've forwarded the bug report to our developers.
Waiting for response...
Proud to be 🇺🇦
I'm happy to help Monday - Friday, 08:00-18:00 GMT
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  • Tim Vetrov
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Re: Account statement incorrect
« Reply #9 on: 07 Jul 2022, 16:44 »
Could you please check you use the latest version?
Thank you.
Proud to be 🇺🇦
I'm happy to help Monday - Friday, 08:00-18:00 GMT
Буду рад помочь с понедельника по пятницу, 08:00-18:00 GMT

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Re: Account statement incorrect
« Reply #10 on: 08 Jul 2022, 10:11 »
Thanks for the rely..... i believe i am using the latest version

 

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