Author Topic: API feed stops regularly  (Read 3153 times)

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API feed stops regularly
« on: 13 Aug 2017, 23:23 »
I have encountered this problem for weeks and maybe even months.

On any given day I will find 4-5 races that show no market volume, no feed data. They are just sitting there in stasis.
See images below.
The only fix is a manual click of the blue refresh button on the far right. The problem has been happening been and after the recent update.

I appreciate it could be a number of causes but have other users experienced this issue.
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Re: API feed stops regularly
« Reply #1 on: 14 Aug 2017, 01:01 »
Yes I have and even with the previous version. I can't figure out the cause. It's irritating rather than critical because it only occurs for very few races.

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Re: API feed stops regularly
« Reply #2 on: 14 Aug 2017, 18:45 »
I used to notice it when running MFP on a laptop, but since converting to a VPS there have been no further problems.

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Re: API feed stops regularly
« Reply #3 on: 18 Aug 2017, 10:06 »
Hello!

Can you attach the screenshot of the market information for the market with this issue?

Click on the "i" button to the left of the market name and make a screenshot.
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Re: API feed stops regularly
« Reply #4 on: 23 Aug 2017, 05:44 »
see attached
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Re: API feed stops regularly
« Reply #5 on: 24 Aug 2017, 08:15 »
todays races
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Re: API feed stops regularly
« Reply #6 on: 24 Aug 2017, 14:02 »
Just to make sure, which version of the software are you using at the moment?
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Re: API feed stops regularly
« Reply #7 on: 25 Aug 2017, 03:55 »
This is occurring with latest Ver 8.4.3.2 of 25 July and also occurred with previous ver 8.4.2.1 of 12 July

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Re: API feed stops regularly
« Reply #8 on: 25 Aug 2017, 08:18 »
I will keep trying to replicate this problem then. So far I have not been able to locate such markets.
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Re: API feed stops regularly
« Reply #9 on: 19 Jun 2019, 21:51 »
Hi, was there any known fix for this - as I've encountered this a few times today and it's driving me crackers. The Api feed just freezes until I click on refresh to get it going again

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Re: API feed stops regularly
« Reply #10 on: 20 Jun 2019, 23:31 »
Hi, was there any known fix for this - as I've encountered this a few times today and it's driving me crackers. The Api feed just freezes until I click on refresh to get it going again
Please include your today's Program Log.
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