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  • #1 by Bodybuilding Movies on 18 Jun 2023
  • Hi,

    I am having a problem for the first time today.

    My triggered bets are not showing up as a matched bet?

    I have tried both test and live and the same problem is happening?

    Any suggestions on how to fix this, has this happened to anyone else today?

    Cheers

  • #2 by MarkV on 18 Jun 2023
  • Hi
    If it has been working ok before then check the the program log for errors indicating connection or API faults. Also check the program log for errors that show Betfair may have rejected a bet e.g. bets below minimum liability.

    If the problem is still ongoing:
    In betting options settings check Update list of bets is set to 3 secs
    Untick update bets individually for each market
    Ignore all bets except those placed in the current profile should be unticked

    If that still doesn't sort it, create a new settings Profile and try with the new Profile.
  • #3 by Oxa (WellDoneSoft) on 18 Jun 2023
  • Hello!

    In addition to what MarkV has kindly suggested, here is a video explaining how to work with Program Log:

    https://youtu.be/LcCEiXc6Ovk
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