Author Topic: Can't log in - is the billing server down?  (Read 2294 times)

  • Élite
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Can't log in - is the billing server down?
« on: Wed, 20 August, 2014, 06:20 »
Can't log in - is the billing server down?

Running copies are fine.

  • Élite
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Re: Can't log in - is the billing server down?
« Reply #1 on: Wed, 20 August, 2014, 06:26 »
Troubleshooter seems to say it is a problem with the Sports API but my running platforms are fine, I just cannot open another instance.

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Re: Can't log in - is the billing server down?
« Reply #2 on: Wed, 20 August, 2014, 06:34 »
hi
i just tried and all works ok.


mcbee
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  • Élite
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Re: Can't log in - is the billing server down?
« Reply #3 on: Wed, 20 August, 2014, 06:42 »
Thanks - it is not working on two laptops this end.  Annoying because if it is my anti virus (which did run a scan over night) it would probably help to restart - but if I do that, and it does not help, I will loose my currently running platforms.

  • Élite
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Re: Can't log in - is the billing server down?
« Reply #4 on: Wed, 20 August, 2014, 06:46 »
Damn it!

I went for the restart now cannot open any platforms!  Game over for today!

  • Tim Vetrov
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Re: Can't log in - is the billing server down?
« Reply #5 on: Wed, 20 August, 2014, 07:42 »
Yes, regarding to your troubleshooter log your antivirus updated its bases and blocks MF or BetFair.
I'm happy to help Monday - Friday, 08:00-18:00 GMT
Буду раз помочь с понедельника по пятницу, 08:00-18:00 GMT

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Re: Can't log in - is the billing server down?
« Reply #6 on: Wed, 20 August, 2014, 17:36 »
I have not done anything to it since this morning but it has started fine now on one laptop but still refuses on the other with totally different anti virus software - it is all beyond me?

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Re: Can't log in - is the billing server down?
« Reply #7 on: Thu, 21 August, 2014, 08:10 »
Anti-virus software that arbitrarily blocks programs is useless.  They should all request a user response when they encounter new applications.  This arbitrary blocking action is common with the free AV software.

I use Bullguard that is a paid software and provides a license for 3 computers.  It always requests a user response when encountering new applications or updates of existing ones.

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Re: Can't log in - is the billing server down?
« Reply #8 on: Thu, 21 August, 2014, 09:36 »
Myself and a few others had a problem a few months ago when avast decided that part of the mfp install was problematic and quarantined a dll file that made the software useless.  The solution was to uninstall and reinstall and put mfp in a safe list on avast.

Remember to back up your profiles and triggers just in case before uninstalling.

  • Tim Vetrov
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Re: Can't log in - is the billing server down?
« Reply #9 on: Thu, 21 August, 2014, 12:19 »
MF must not delete profile with uninstal. Does it?
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Re: Can't log in - is the billing server down?
« Reply #10 on: Sun, 24 August, 2014, 13:40 »
I don't think so. I'm not sure but I think it will ask you first if you want to delete the profiles too.
Automatic isn't always everything.