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Can't log in - is the billing server down?
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Topic: Can't log in - is the billing server down? (Read 4727 times)
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alfaman
Élite
Posts: 431
Can't log in - is the billing server down?
«
on:
20 Aug 2014, 07:20 »
Can't log in - is the billing server down?
Running copies are fine.
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alfaman
Élite
Posts: 431
Re: Can't log in - is the billing server down?
«
Reply #1 on:
20 Aug 2014, 07:26 »
Troubleshooter seems to say it is a problem with the Sports API but my running platforms are fine, I just cannot open another instance.
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mcbee
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Posts: 3698
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Re: Can't log in - is the billing server down?
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Reply #2 on:
20 Aug 2014, 07:34 »
hi
i just tried and all works ok.
mcbee
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alfaman
Élite
Posts: 431
Re: Can't log in - is the billing server down?
«
Reply #3 on:
20 Aug 2014, 07:42 »
Thanks - it is not working on two laptops this end. Annoying because if it is my anti virus (which did run a scan over night) it would probably help to restart - but if I do that, and it does not help, I will loose my currently running platforms.
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alfaman
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Posts: 431
Re: Can't log in - is the billing server down?
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Reply #4 on:
20 Aug 2014, 07:46 »
Damn it!
I went for the restart now cannot open any platforms! Game over for today!
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Tim (WellDoneSoft)
Tim Vetrov
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Posts: 4900
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Re: Can't log in - is the billing server down?
«
Reply #5 on:
20 Aug 2014, 08:42 »
Yes, regarding to your troubleshooter log your antivirus updated its bases and blocks MF or BetFair.
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Буду рад помочь с понедельника по пятницу, 08:00-18:00 GMT
alfaman
Élite
Posts: 431
Re: Can't log in - is the billing server down?
«
Reply #6 on:
20 Aug 2014, 18:36 »
I have not done anything to it since this morning but it has started fine now on one laptop but still refuses on the other with totally different anti virus software - it is all beyond me?
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rubold
All members
Posts: 906
Re: Can't log in - is the billing server down?
«
Reply #7 on:
21 Aug 2014, 09:10 »
Anti-virus software that arbitrarily blocks programs is useless. They should all request a user response when they encounter new applications. This arbitrary blocking action is common with the free AV software.
I use Bullguard that is a paid software and provides a license for 3 computers. It always requests a user response when encountering new applications or updates of existing ones.
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armarni
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Posts: 406
Re: Can't log in - is the billing server down?
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Reply #8 on:
21 Aug 2014, 10:36 »
Myself and a few others had a problem a few months ago when avast decided that part of the mfp install was problematic and quarantined a dll file that made the software useless. The solution was to uninstall and reinstall and put mfp in a safe list on avast.
Remember to back up your profiles and triggers just in case before uninstalling.
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Tim (WellDoneSoft)
Tim Vetrov
Administrator
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Re: Can't log in - is the billing server down?
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Reply #9 on:
21 Aug 2014, 13:19 »
MF must not delete profile with uninstal. Does it?
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I'm happy to help Monday - Friday, 08:00-18:00 GMT
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fosterdrew
All members
Posts: 80
Re: Can't log in - is the billing server down?
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Reply #10 on:
24 Aug 2014, 14:40 »
I don't think so. I'm not sure but I think it will ask you first if you want to delete the profiles too.
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Can't log in - is the billing server down?
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