Can't log in

Error getting key
Unable to send request / 12029

Any help please

Please try:
1. Disable antivirus-firewall or add feeder7.exe to exceptions
2. Check if your proxy settings within Control panel -> Internet options -> Connections -> LAN are correct and doesn't use "Automatically detect settings"
Let me know if nothing helps.

Thanks Tim.
I'm still using MFP 6

Switching firewall/antivirus off does not help.

I have also tried other suggestions I found on the forum> ipconfig /flushdns and 'Set Data Execution'. But could not find 'teditor' to add to exceptions. All to no avail.

I am out tonight, but any suggestions I will be grateful for.

Bree

p.s.  "Automatically detect settings" is not ticked.

Bree.

12029 error returned if connection to the server failed.
Please download our troubleshooting software, run it, follow all steps and send its log file to support.
Thank you.

Thanks Tim. Email sent.

Hello,
I recently subscribed to and downloaded the Market Feeder software and subscribed to Time Machine.
Time Machine told me to copy and paste a set of letters ( a key) into an `appropriate place` on the Market Feeder software.
I have looked everywhere on the Market Feeder software and simply cannot find where to copy the key. It actually stated in the email I would be asked for the key on Marketfeeder.
This is just not the case, I am not being prompted for the key.??
Driving me crazy....their support have not replied to me as yet.
Could you advise me in any way to get going with this

Best regards

Nige

use built-in form to  log-in

Choose software mode:  Time Machine
Settings Profile: default or anything else

Username:  ?
Password: ?
Log In

If this is a new subscription you will be presented with a page where you can either enter your subscription key or follow a link a link to buy a subscription.

Have you had a free trial and can still open the software?   If so, then click the down arrow in the orange Marketfeeder Professional screen, where you will be able to enter your subscription key.

Hi there,

Since this morning when I try to log in I get the message, "service temporarily unavailable" and then "loading..." . Anyone else or it´s just me? Thank you

Hello

Yes same issue - service temporarily unavailable.  Betfair logon is fine directly.
Managed to post a support call at Wed, 31 March, 2021, 06:37 

Hi

Betfair Exchange API is currently down. See here:
https://twitter.com/BetfairCS/status/1377144779641810949

and here is the API status page:
https://status.developer.betfair.com/

hi,
i have a problem login on mf
internet connection error

can any one help me?

hi, i have a problem login on mf internet connection error can any one help me?

Hi
If you still having problems please could you check your program log for more detail and post a screenshot as everything seems ok.