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  • #46 by bree24 on 19 Jul 2014
  • Error getting key
    Unable to send request / 12029

    Any help please
  • #47 by Tim (WellDoneSoft) on 19 Jul 2014
  • Please try:
    1. Disable antivirus-firewall or add feeder7.exe to exceptions
    2. Check if your proxy settings within Control panel -> Internet options -> Connections -> LAN are correct and doesn't use "Automatically detect settings"
    Let me know if nothing helps.
  • #48 by bree24 on 19 Jul 2014
  • Thanks Tim.
    I'm still using MFP 6

    Switching firewall/antivirus off does not help.

    I have also tried other suggestions I found on the forum> ipconfig /flushdns and 'Set Data Execution'. But could not find 'teditor' to add to exceptions. All to no avail.

    I am out tonight, but any suggestions I will be grateful for.

    Bree
  • #49 by bree24 on 19 Jul 2014
  • p.s.  "Automatically detect settings" is not ticked.

    Bree.
  • #50 by Tim (WellDoneSoft) on 19 Jul 2014
  • 12029 error returned if connection to the server failed.
    Please download our troubleshooting software, run it, follow all steps and send its log file to support.
    Thank you.
  • #51 by bree24 on 20 Jul 2014
  • Thanks Tim. Email sent.
  • #52 by Ozzy on 12 Mar 2019
  • Hello,
    I recently subscribed to and downloaded the Market Feeder software and subscribed to Time Machine.
    Time Machine told me to copy and paste a set of letters ( a key) into an `appropriate place` on the Market Feeder software.
    I have looked everywhere on the Market Feeder software and simply cannot find where to copy the key. It actually stated in the email I would be asked for the key on Marketfeeder.
    This is just not the case, I am not being prompted for the key.??
    Driving me crazy....their support have not replied to me as yet.
    Could you advise me in any way to get going with this

    Best regards

    Nige
  • #53 by rubold on 12 Mar 2019
  • use built-in form to  log-in

    Choose software mode:  Time Machine
    Settings Profile: default or anything else

    Username:  ?
    Password: ?
    Log In

    If this is a new subscription you will be presented with a page where you can either enter your subscription key or follow a link a link to buy a subscription.

    Have you had a free trial and can still open the software?   If so, then click the down arrow in the orange Marketfeeder Professional screen, where you will be able to enter your subscription key.
  • #54 by Andres Martin on 31 Mar 2021
  • Hi there,

    Since this morning when I try to log in I get the message, "service temporarily unavailable" and then "loading..." . Anyone else or it´s just me? Thank you
  • #55 by davef on 31 Mar 2021
  • Hello

    Yes same issue - service temporarily unavailable.  Betfair logon is fine directly.
    Managed to post a support call at Wed, 31 March, 2021, 06:37 

  • #56 by MarkV on 31 Mar 2021
  • Hi

    Betfair Exchange API is currently down. See here:
    https://twitter.com/BetfairCS/status/1377144779641810949

    and here is the API status page:
    https://status.developer.betfair.com/
  • #57 by NIKOLAS the GREEK on 15 May 2021
  • hi,
    i have a problem login on mf
    internet connection error

    can any one help me?
  • #58 by MarkV on 16 May 2021
  • Quote from: NIKOLAS the GREEK on 15 May 2021, 14:31
    hi, i have a problem login on mf internet connection error can any one help me?

    Hi
    If you still having problems please could you check your program log for more detail and post a screenshot as everything seems ok. 
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