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  • #1 by chilli on 04 May 2017
  • Morning guys

    Can't load up MFPro this morning. Receiving error message

    "{error:Unable to send request, 33, code: The connection with the server was terminated abnormally}

    Is this your end or my end?

    Cheers

  • #2 by Tim (WellDoneSoft) on 04 May 2017
  • Nope, works as usual from my point.
    What does "secure browser" tab show?
    What location do you access BetFair from?
  • #3 by armarni on 04 May 2017
  • Hi Chilli

    betfair was down for a while this morning, hence the problem.

    a useful bookmark to have is this one

    http://status.developer.betfair.com/

    It lets you know if the api is having any issues.  Then you can check out

    https://twitter.com/BetfairCS?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

    which is betfairs customer services twitter feed, which normally has the most up to date info about what's happening with any current outage.

    Hope that helps
  • #4 by pyrites on 15 May 2017
  • I've just had exactly the same problem after applying some Windows updates. 

    I normally use Chrome as a browser and couldn't even use the "secure browser" login option. 

    This was saying that the site: https://identitysso.betfair.com couldn't be reached - all other sites were working fine and MF was working fine before rebooting. 

    Adding the URL above as a "Trusted Site" in internet options appears to have fixed the problem.
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