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  • #1 by armarni on 16 Dec 2017
  • Hi Oxa

    At my end the new(ish) cancel bet feature is no longer working. i haven't changed the trigger or my settings, so I can only assume some api change has mucked up how you implement it.

    I've included a very simple trigger which should cancel after 3 seconds, but isn't on my setup.
  • #2 by armarni on 16 Dec 2017
  • ...ignore the test file, I made it in a rush and obviously as its set to best it will always match!  The problem still persists though, unmatched lay and back bets are not being cancelled after a predetermined length of time as they were before.
  • #3 by Oxa (WellDoneSoft) on 17 Dec 2017
  • Hello!

    I have just tested your triggers (by replacing "best" with "100"), and they do seem to cancel the unmatched bet after 3 sec, both in real and in Test Mode.

    Can you please attach the trigger log and the program log generated after you have placed the bet with the 3 sec. lifetime?
  • #4 by armarni on 17 Dec 2017
  • Hi Oxa

    Thanks for looking at it...I ran this simple trigger again on mine and like you, it worked fine!

    I guess something was playing up at my end previously with my other trigger, as I was watching unmatched bets sitting there till the race was suspended.  If I can replicate it I will hold onto the logs for you.

    Sorry to have wasted your time.
  • #5 by Oxa (WellDoneSoft) on 17 Dec 2017
  • It might be something with BetFair, i.e. your bets could not be cancelled for some legitimate reasons, in that case a look into the log file would help.
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