Author Topic: Horse Racing markets not loading correctly on VPS  (Read 474 times)

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Horse Racing markets not loading correctly on VPS
« on: Fri, 19 May, 2017, 13:12 »
Hi Guys

Having trouble again with the racing markets on my VPS. The market appears to load with all the runners present but there is no other info such as price or volume etc. I've attached a screen shot so you can see for yourself. 

I've uninstalled/re-installed but still happens

I've spoken to my VPS help desk but frankly it was like talking to a brick wall. I can though confirm the data centre is UK based so it's not an issue with certain countries banning horse racing betting.

Thanks in advance for any advice.

  • Tim Vetrov
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Re: Horse Racing markets not loading correctly on VPS
« Reply #1 on: Fri, 19 May, 2017, 14:54 »
Settings -> General -> Get prices on market's loading
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Re: Horse Racing markets not loading correctly on VPS
« Reply #2 on: Fri, 19 May, 2017, 15:01 »
Thanks Tim but no dice. That setting is already marked.

The strange thing is I have being running the software on my VPS for months with no problem (ok a slight one but very quickly sorted itself out) and this has just come out of nowhere. I haven't changed a thing  - knowingly anyway! 

It just seems to be the racing too. Football markets load as they should. 

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Re: Horse Racing markets not loading correctly on VPS
« Reply #3 on: Fri, 19 May, 2017, 15:02 »
What happens when you start the market?
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Re: Horse Racing markets not loading correctly on VPS
« Reply #4 on: Fri, 19 May, 2017, 15:06 »
Absolutely nothing happens. 

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Re: Horse Racing markets not loading correctly on VPS
« Reply #5 on: Mon, 22 May, 2017, 18:07 »
Hello!

Could you please attach the screenshot of the market right after you have pressed the blue triangle on the "Start" button?

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