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  • #1 by wehey on 09 Feb 2022
  • Hi all,
    Since Saturday my Correct Score markets have stopped refreshing at the time the market goes InPlay.
    I have attached a screenshot showing the markets at 1hr 31mins after the off. You can see that they are stuck at the point just before the off.
    Any advice??
  • #2 by Tim (WellDoneSoft) on 10 Feb 2022
  • Hello,

    Are there any errors in program log?
  • #3 by wehey on 10 Feb 2022
  • I have just updated to the new version and it’s still happening (have only tried in test mode) No I can’t see any errors in the program log.
    I also tried yesterday on a horse racing market and it was doing the same thing 
  • #4 by MarkV on 10 Feb 2022
  • Hi
    Just to give some input to this topic, have tested some markets last night (previous version) and today (latest version). All working as should and turning in-play.
    Maybe just check your monitoring settings for Stop Refreshing Markets when..
    and perhaps also worth trying a fresh Profile
  • #5 by wehey on 10 Feb 2022
  • Hello, Are there any errors in program log?
    I have just checked the program log again and I now have some errors.
    It appears that I have been losing internet connection over the last few days.
    I have changed the internet settings from 2G to 5G and so far so good 😊 
  • #6 by wehey on 10 Feb 2022
  • .
  • #7 by rubold on 11 Feb 2022
  • How are you connecting to internet?   Are you using your phone as a WiFI hotspot?   Lucky you have 5G then, as 2G is basically no internet.  I normally advise members that have internet problems to use a Windows based VPS.  Is your 5G connection reliable?
  • #8 by wehey on 11 Feb 2022
  • How are you connecting to internet? Are you using your phone as a WiFI hotspot? Lucky you have 5G then, as 2G is basically no internet. I normally advise members that have internet problems to use a Windows based VPS. Is your 5G connection reliable?
    It’s not true 5G. It just the name of the 2 types of connection I can make through my Wi-Fi.
    2G is slower but a better Wi-Fi strength, 5G is faster (100mb) but a worse signal strength 
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