Author Topic: Markets stop refreshing at InPlay  (Read 880 times)

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Markets stop refreshing at InPlay
« on: 09 Feb 2022, 13:15 »
Hi all,
Since Saturday my Correct Score markets have stopped refreshing at the time the market goes InPlay.
I have attached a screenshot showing the markets at 1hr 31mins after the off. You can see that they are stuck at the point just before the off.
Any advice??

  • Tim Vetrov
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Re: Markets stop refreshing at InPlay
« Reply #1 on: 10 Feb 2022, 08:31 »
Hello,

Are there any errors in program log?
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I'm happy to help Monday - Friday, 08:00-18:00 GMT
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Re: Markets stop refreshing at InPlay
« Reply #2 on: 10 Feb 2022, 09:52 »
I have just updated to the new version and it’s still happening (have only tried in test mode) No I can’t see any errors in the program log.
I also tried yesterday on a horse racing market and it was doing the same thing 

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Re: Markets stop refreshing at InPlay
« Reply #3 on: 10 Feb 2022, 11:07 »
Hi
Just to give some input to this topic, have tested some markets last night (previous version) and today (latest version). All working as should and turning in-play.
Maybe just check your monitoring settings for Stop Refreshing Markets when..
and perhaps also worth trying a fresh Profile
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Re: Markets stop refreshing at InPlay
« Reply #4 on: 10 Feb 2022, 17:11 »
Hello, Are there any errors in program log?
I have just checked the program log again and I now have some errors.
It appears that I have been losing internet connection over the last few days.
I have changed the internet settings from 2G to 5G and so far so good 😊 

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Re: Markets stop refreshing at InPlay
« Reply #5 on: 10 Feb 2022, 17:13 »
.

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Re: Markets stop refreshing at InPlay
« Reply #6 on: 11 Feb 2022, 07:56 »
How are you connecting to internet?   Are you using your phone as a WiFI hotspot?   Lucky you have 5G then, as 2G is basically no internet.  I normally advise members that have internet problems to use a Windows based VPS.  Is your 5G connection reliable?

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Re: Markets stop refreshing at InPlay
« Reply #7 on: 11 Feb 2022, 08:03 »
How are you connecting to internet? Are you using your phone as a WiFI hotspot? Lucky you have 5G then, as 2G is basically no internet. I normally advise members that have internet problems to use a Windows based VPS. Is your 5G connection reliable?
It’s not true 5G. It just the name of the 2 types of connection I can make through my Wi-Fi.
2G is slower but a better Wi-Fi strength, 5G is faster (100mb) but a worse signal strength 

 

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