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  • #1 by Roccobarocco on 05 Mar 2013
  • Hi All


    I seem to have a problem with the Scheduled Market Search in the Monitoring Options (once in 0.05 hours).

    Everytime it is enabled, MFP 7 crashes, usually, giving Abnormal Termination Errors.  Are there any known issues with this?

    Also, in the login window, the application is not alowing me to Clone and Rename Profiles!  Is this supposed to work?

    All feedback appreciated.


    Regards
    Rocco
  • #2 by Oxa (WellDoneSoft) on 05 Mar 2013
  • Hello Rocco,

    Please attach the Market Locator template file that you use for the search.
  • #3 by Roccobarocco on 05 Mar 2013
  • How do you attach a file?!
  • #4 by Oxa (WellDoneSoft) on 05 Mar 2013
  • When you're posting the reply, click on the "Additional Options" link below the text box and use the corresponding controls to attach the *.mfl file you have for the market scheduler.
  • #5 by Roccobarocco on 05 Mar 2013
  •  Additional Options...
     Notify me of replies.   
     Return to this topic.   
     Don't use smileys.   

    These are the options I have!!
  • #6 by Oxa (WellDoneSoft) on 05 Mar 2013
  • You need more posts (>5) on this forum to be able to attach files. Once you have them, you'll see this option.
  • #7 by Roccobarocco on 05 Mar 2013
  • I have a paid subscription and I have an unanswered open ticket with the same issues for several days!!
  • #8 by Roccobarocco on 05 Mar 2013
  • Please see file attached.  Finally.
  • #9 by MarkV on 05 Mar 2013
  • Hi
    Just to update you and Oxa, I tested the Market Locator Template you posted and it worked fine. Also no problem here with cloning profiles.

    I think the two issues you have mentioned are related, in that something on your computer is blocking certain functions of the software.

    Some suggestions you can try (Oxa may suggest others):

    Allow MarketFeeder full access through your antivirus and firewall

    Run MarketFeeder as Administrator

    Set Data Execution Prevention exceptions as follows (courtesy mcbee):
    open control panel
    select system and security
    select system
    select advanced system settings
    in performance , select settings
    select Data Execution Prevention
    IF it is set for DEP for essential windows programs, then set it to DEP for all programs and services except those i select
    select Add
    local C:
    Program File
    MarketFeeder Pro 7
    feeder 7
    THEN select Add again
    select teditor
    Apply
    OK
    if you use other software you might have to include these in the except list.


  • #10 by Oxa (WellDoneSoft) on 06 Mar 2013
  • Apart from what MarkV has kindly suggested, I'd also reduce the frequency at which the search is performed and see if it'll make any difference.

    I will be testing this template in an attempt to reproduce the crash.
  • #11 by Roccobarocco on 10 Mar 2013
  • Still having problems with MFP 7.0. Please see attached picture and a couple of crash reports.  All week it was fine except during the weekend, that is, yesterday and today.

    Description:
    A problem caused this program to stop interacting with Windows.
    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: feeder7.exe
    Application Version: 7.0.0.44
    Application Timestamp: 00000000
    Hang Signature: c247
    Hang Type: 1
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Hang Signature 1: c2474e8ce10d09ef9f60f4c7e88d526f
    Additional Hang Signature 2: 8d9f
    Additional Hang Signature 3: 8d9fdbcb2fdb88bc0add1863c966d452
    Additional Hang Signature 4: 2eff
    Additional Hang Signature 5: 2effb64d6ad2b2a9823248a39384db3e
    Additional Hang Signature 6: 92cf
    Additional Hang Signature 7: 92cfe1841f8ac8cd6aab315a846e3faa
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Another one:


    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: feeder7.exe
    Application Version: 7.0.0.44
    Application Timestamp: 00000000
    Fault Module Name: feeder7.exe
    Fault Module Version: 7.0.0.44
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 0031df2e
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: fe19
    Additional Information 2: fe19e8dd91aeed7523d11af6305ac95a
    Additional Information 3: 85ad
    Additional Information 4: 85adc83deafa8f7d0e0cc8f02760c449
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    I would appreciate all help.  Is this happening to other people?

    Regards
  • #12 by mcbee on 11 Mar 2013
  • hi
    this is happening because windows or some other application is blocking one or more of mfp actions.
    what are you running mfp with
    windows version
    antivirus name
    any other virus or malware checking software

    thanks
    mcbee
  • #13 by Oxa (WellDoneSoft) on 11 Mar 2013
  • I'm sorry you are still having these errors.
    We do think this may have something to do with the scheduled market search, so I'm digging in to try and find the bug there.

    Are you still using the search?
  • #14 by Roccobarocco on 11 Mar 2013
  • Hi Oxa & mcbee

    Thanks for the replies.  But no, I was not using the scheduler.  I agree there is probably a bug in the scheduler.  Witout the scheduler, I did not have any issue from Monday to Friday.  However, Saturday and Sunday, I had a lot of crashes.

    Maybe, it was due to the inreased number of soccer markets available?  Are other users experiencing similar problems?

    I am running two or three instances of MFP 7 simultanously on Windows 7.  I am also using very simple triggers.  I have no anti virus or malware installed and I have only MFP running on Windows.  I have 4 GB RAM. Would I have less problems if I had Windows XP?

    From the crash reports I posted, can you tell what is causing the crashes?

    Perhaps you should consider adding a feature to MFP which would make it restart automatically after a crash! Or else send an alert about the crash!

    Anyway, thanks for now.
  • #15 by mcbee on 11 Mar 2013
  • hi
    the crash report only shows that windows shut mfp down because another application didn't like what it was doing.
    that leaves DEP has shut it down
    windows defender has shut it down
    windows firewall has shut it down
    or some other software that is running in the computers background
    or if you have not set enough virtual memory to cope with the demand

    mcbee
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