Author Topic: MFP appearing to hang  (Read 1361 times)

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MFP appearing to hang
« on: 03 Mar 2021, 16:15 »
I have had problems for a few days with MFP looking like it is hanging. The bars under the statement and and funds continually scan and never stop and triggers do not fire. (I just missed a large green up!) There are absolutely no errors in the log - when I look there is just no activity. Stopping and starting the program seems to reset everything. I am not operating any differently for many weeks.

I've also noticed today that UK races since the 1510, (it's now 1615), have all weighed in but are not clearing down and settling.

Is there something funny going on at Betfair - they did a recent upgrade recently which makes me suspicious!

Thanks

Mike

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Re: MFP appearing to hang
« Reply #1 on: 03 Mar 2021, 16:23 »
Hi Mike

betfair help twitter mentions a problem with settling exchange markets at the momemt:

https://twitter.com/BetfairCS?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

The scanning statement and funds bar was a big problem with an earlier build but that was sorted in the most recent version. 

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Re: MFP appearing to hang
« Reply #2 on: 03 Mar 2021, 16:28 »
Thanks. I'm on the most recent version and it's been stable and working well for months now.

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Re: MFP appearing to hang
« Reply #3 on: 03 Mar 2021, 17:10 »
It was always a stab in the dark that you might be on an old version!

Their latest tweet mentions account balance problems so maybe related, but I'm clutching at straws on that one I'm afriad.

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Re: MFP appearing to hang
« Reply #4 on: 14 Mar 2021, 08:01 »
I've had a similar problem which appeared to start last week. Raised a ticket last week with Support, currently waiting a response. 

Running 8.8.1.8, balance doesn't refresh, markets don't start and I've needed to restart MFP to get things going again. No errors in the logs. I didn't spot the issue the other day and looking in the logs things starting working again about 2 hours later (ie with no intervention from me, nothing logged during those 2 hours). 

I thought whether my broadband connection was glitching but I see no problems with it, yesterday I ran a ping in the background running every second and writing response + timestamp to file - when the hang happened on MFP I didn't see any problems with the ping responses. My other Betfair bots have also been working fine so I'm not sure what's going on?

 

Please note, BetFair is seems to be currently OFFLINE