Author Topic: MFPro freezing/no longer working  (Read 165 times)

  • All members
  • Posts: 5
  • Karma: +0/-0
MFPro freezing/no longer working
« on: Fri, 08 January, 2021, 16:24 »
Hi, MFPro has not been working since earlier this afternoon, either freezing immediately on logging in or after a couple of minutes or so. I have rebooted, uninstalled and reinstalled the program, created new profiles, but nothing has done the trick. What can I do to get it to work please.

  • Moderator
  • Posts: 3258
  • Karma: +259/-0
Re: MFPro freezing/no longer working
« Reply #1 on: Sat, 09 January, 2021, 13:56 »
If it was working before then something must have been updated or installed since to stop MFP.
A few things you can try:
Re-allow MFP full access through antivirus and firewall
See the second bullet in the FAQ here regarding DEP
Although you have re-installed MFP, it may be worth manually deleting the old log folders in any profiles. The process is described in Item 4. here  
Please read the following disclaimer with regards to the information you may request and obtain on our forum. This specifically concerns trigger files and various instructions as to how to implement a strategy.