Unable to send request, 33 A security error occurred

Hi,

I'm running MF7 (latest version) on Windows Server 2003. It has been running fine for over a year. However, 2 days ago, without human intervention, MF7 stop updating markets and start logging some errors. I restarted it and since then I was unable to login again.

The error message presented when attempting to login and on the program logs is:
"Unable to send request, 33 A security error occurred; Empty XML; Current Betfair status: online"

Please note that, although there are other topics related to login errors, I was unable to find one related to "Security error".

Things I have tried so far, without success:

• turned OFF Windows Firewall
• turned OFF Antivirus
• ran several malware/trojans removal tools
• reviewed Internet Explorer proxy settings (no proxy)
• checked permissions on MF7 installation folder (Program Files) and user folder (Document and Settings)
• tried to login with different MF7 profiles
• checked for anormal processes running
• checked my BF7 billing is up-to-date
• confirmed no Windows updates have been installed
• restarted the server several times
• checked DEP is disabled
• checked Internet Enhanced Security is disabled

Also, as a side note, I can successfully access the Betfair website.

I also ran the Troubleshooter application, which fails on "Accessing Sports API" screen but is unable to fix.

I have attached both the MF7 Program Logs (relevant part) and the Troubleshooter log.

Thank you for your assistance

Probably that's the case:
Update of api.betfair.com SSL certificate – 22nd October 2014
So Win2003 doesn't have that root certificate.

Is working

Thank you so much

Hi Fritz, can you please share briefly on how you were able to get this done please?

Hi .

Simply followed Tim and results