Author Topic: No volume, no SP  (Read 2176 times)

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  • Tim Vetrov
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No volume, no SP
« on: 23 Feb 2017, 14:00 »
Does anybody face a problem of not showing BetFair SP (near, far, actual) prices and/or selection's volume in real mode?
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  • Élite
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Re: No volume, no SP
« Reply #1 on: 23 Feb 2017, 14:38 »
hi
just loaded the horse racing and there is near , far and in markets that have just finished there is SP prices.

mcbee
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Re: No volume, no SP
« Reply #2 on: 03 Mar 2017, 16:03 »
We have received some data from users who do not see matched volume, which indicates that the response they get from BetFair in return for a market refresh request indeed has zero for totalMatched.

We will now contact BetFair to see whether they can provide some explanation.
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Re: No volume, no SP
« Reply #3 on: 06 Mar 2017, 09:45 »
Here are the latest news (I am quoting a BetFair API representative):

Quote
Accounts that exhibit this behaviour have had a restriction placed on them due to suspected unlicensed commercial use of Betfair data.

This means that they have an enforced delay set on their account so the behaviour they see is effectively the same as that of providing access via a Delayed App Key i.e. delayed prices, zero traded volume. 

You should ask these customers to contact us directly via https://developer.betfair.com/support/ for further information.

So if you do not see volume in MF Pro, please contact BetFair directly to find out if your account is restricted.
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Re: No volume, no SP
« Reply #4 on: 06 Mar 2017, 12:37 »
That's typical Betfair, they probably haven't even advised those customers that their accounts are restricted.

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Re: No volume, no SP
« Reply #5 on: 06 Mar 2017, 13:56 »
In the next software update we will notify the user that they are getting delayed market info (i.e. no volume and delayed prices).
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