Author Topic: Programm Errors and Automatic closing Profiles  (Read 8987 times)

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Programm Errors and Automatic closing Profiles
« on: 08 Sep 2013, 08:28 »
Hi, Can somebody explain why I get these king of errors, even using only one profile, But if I open two or more profiles simultaneously, then they periodically closing and usually stay only one profile.

03:04:33 Error while updating the account statement: Empty XML.

03:04:46 ERROR , 32503; Error while getting funds at BF: ;

03:04:47 Error while updating the list of bets: API ERROR; NO SESSION.

03:04:49 Failure to reinstantiate the session; ERROR , 32503; Empty XML; Current BetFair status: online

03:04:51 Error while updating the list of bets: API ERROR; NO SESSION.

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Re: Programm Errors and Automatic closing Profiles
« Reply #1 on: 08 Sep 2013, 08:47 »
Hi
Something is blocking the path from your program to Betfair. Please check your firewall and antivirus. Give MarketFeeder full access through them.
Also please confirm you are not in a Betfair restricted country.
Does your Betfair account have some funds?
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Re: Programm Errors and Automatic closing Profiles
« Reply #2 on: 08 Sep 2013, 08:53 »
I`m using VPS from tagadab.com servers, I`m not sure, but I think so they are in UK, as they told they very close to betfair servers. I have just firewall on Windows 2008 server, so I can add market feeder.exe to exceptions, or maybe I shoud allow to use some specific port in firewall for market feeder? Thanks

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Re: Programm Errors and Automatic closing Profiles
« Reply #3 on: 08 Sep 2013, 08:59 »
Yes and I don`t have any funds in betfair account as I`m using only simulation mode. If there is need to add some funds for using simulation then I will do so, Thanks

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Re: Programm Errors and Automatic closing Profiles
« Reply #4 on: 08 Sep 2013, 09:00 »
Hi
tagadab.com is UK based, but we don't know where they route their data.
On a VPS there will be 2 firewalls; the Operating System and the VPS.
Port 443 SSL is required but this should already be open.

There is some discussion on the forum relating to VPS connections. Search VPS
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Re: Programm Errors and Automatic closing Profiles
« Reply #5 on: 08 Sep 2013, 09:03 »
Yes and I don`t have any funds in betfair account as I`m using only simulation mode. If there is need to add some funds for using simulation then I will do so, Thanks
Betfair require a funded account for access to their API. I suggest you make a small deposit.
Please read the following disclaimer with regards to the information you may request and obtain on our forum. This specifically concerns trigger files and various instructions as to how to implement a strategy.

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Re: Programm Errors and Automatic closing Profiles
« Reply #6 on: 08 Sep 2013, 09:05 »
hi
this warning was put on the forum by oxa
http://community.welldonesoft.com/announcements-1/non-funded-accounts-will-not-be-able-to-log-in/

In case you've been using MF Pro or any other sports bot with a zero account, here is a big warning for you (quoted from BetFair's newsletter):

Quote
On Thursday 25th July, we are making a change to the Betfair API that means that only customers with a funded account will be able to log into the API. Customers that have never funded their Betfair account will receive the error PRODUCT_REQUIRES_FUNDED_ACCOUNT when attempting to login.

Note the word "never" in the context. Go and deposit at least £5 to be able to keep using the bot.

mcbee
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Re: Programm Errors and Automatic closing Profiles
« Reply #7 on: 08 Sep 2013, 11:32 »
I have account with betfair already 5 years, and periodically I`m adding funds, just some last month I haven`t got any funds inside. Thanks for the answer, I`m now added some funds so there is real money in betfair, and I also added exception in VPs firewall for market feeder, as you said the port 443 was already opened. Restarted server and will test now how is going, Thanks a lot for advice

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Re: Programm Errors and Automatic closing Profiles
« Reply #8 on: 20 Sep 2013, 20:01 »
Hi,

Just wanted to know if somebody get the same errors who use the MFP on personal computers? I`m using the MFP on VPS and regulary have some errors, The most bad is

this error when MFP closing itself:

17:19:31   The program was shut down because of the need to repetitively log in to BetFair.

There is some more errors I getting:

17:18:29   Error while updating the account statement: API ERROR; NO SESSION.
17:18:29   Error while updating the list of bets: API ERROR; NO SESSION.
17:19:01   Error while updating the account statement: Empty XML.
17:19:01   ERROR , 32503; Error while getting funds at BF: ;
17:19:03   Error while updating the list of bets: Empty XML.
17:19:31   The program was shut down because of the need to repetitively log in to BetFair.


I looked at forum and didn`t find anything specific what I should VPS. In firewall I have exception already, the port 403 is opened.

I tested another bot just to check if there is some problems with connection to betfair and from one week testing I didn`t got any. But MFP is the best in all ways, just I can`t trust at the moment. As today there should run test for my new trigger. I coming home and MFP is shut down. No test, nothing.

Can somebody help with some solution?

Thanks

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Re: Programm Errors and Automatic closing Profiles
« Reply #9 on: 20 Sep 2013, 20:03 »
sorry port 443

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Re: Programm Errors and Automatic closing Profiles
« Reply #10 on: 20 Sep 2013, 20:08 »
Hi,

Just wanted to know if somebody get the same errors who use the MFP on personal computers? I`m using the MFP on VPS and regulary have some errors, The most bad is

this error when MFP closing itself:

17:19:31   The program was shut down because of the need to repetitively log in to BetFair.

There is some more errors I getting:

17:18:29   Error while updating the account statement: API ERROR; NO SESSION.
17:18:29   Error while updating the list of bets: API ERROR; NO SESSION.
17:19:01   Error while updating the account statement: Empty XML.
17:19:01   ERROR , 32503; Error while getting funds at BF: ;
17:19:03   Error while updating the list of bets: Empty XML.
17:19:31   The program was shut down because of the need to repetitively log in to BetFair.


I looked at forum and didn`t find anything specific what I should VPS. In firewall I have exception already, the port 403 is opened.

I tested another bot just to check if there is some problems with connection to betfair and from one week testing I didn`t got any. But MFP is the best in all ways, just I can`t trust at the moment. As today there should run test for my new trigger. I coming home and MFP is shut down. No test, nothing.

Can somebody help with some solution?

Thanks
Hi
Today there were API/Exchange problems at the time listed in your log. Other users have reported the same errors at the same time.

From Befair Service Forum:
quote
Exchange Issues - Update 1
Betfair Customer Services   
20 Sep 13 17:33 
   
We are currently experiencing disruption to Exchange.

Please be assured that our engineers are working to resolve this issue as quickly as possible.
We’d like to sincerely apologise for any inconvenience caused.

If you require any additional information, please visit our service information page at
service.betfair.info or contact our Helpdesk:
end quote
Please read the following disclaimer with regards to the information you may request and obtain on our forum. This specifically concerns trigger files and various instructions as to how to implement a strategy.

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Re: Programm Errors and Automatic closing Profiles
« Reply #11 on: 20 Sep 2013, 20:12 »
Thanks MarkV

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Re: Programm Errors and Automatic closing Profiles
« Reply #12 on: 20 Sep 2013, 20:22 »
sorry, just thinking about this error

17:19:31   The program was shut down because of the need to repetitively log in to BetFair.

Will there be some kind of fix for this kind of error , i don`t know like update for MFP or maybe in new version.   

Just thinking  - I can put MFP on personal PC with good connection if that help. I don`t like that he shut down itself.
 

Thanks a lot

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Re: Programm Errors and Automatic closing Profiles
« Reply #13 on: 20 Sep 2013, 22:22 »
Hi, I find that there is problem in my trigger, because the amount for placing bets could go wrong , even under 0. Can that cause the shutdown?


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Re: Programm Errors and Automatic closing Profiles
« Reply #14 on: 14 Oct 2013, 14:56 »
I also get this error on my VPS.

"The program was shut down because of the need to repetitively log in to BetFair."

 

Please note, BetFair is seems to be currently OFFLINE