Author Topic: Reset Win/Lose History in Real Money  (Read 463 times)

Tags:
  • All members
  • Posts: 8
  • Karma: +0/-0
Reset Win/Lose History in Real Money
« on: Sat, 10 June, 2017, 16:24 »
I did bring this up last year and it still does not work correctly.

Yes, it clears everything back to zero at the start of the day but if I bet and then want to reset the history for evening racing is doesn't work. It must be something to do with elapsed time because some of the history is removed but not all. Works as it should in test mode. Real money is where I have the issues.

It would be really useful to have it work so you can reset at ANY time. I am using the most up to date version of the program but it's not worked for me for at least 18 months over many versions. 

Hope there can be some progress.

Thank you

  • Administrator
  • Posts: 6677
  • Karma: +221/-0
  • Gender: Female
*
Re: Reset Win/Lose History in Real Money
« Reply #1 on: Mon, 12 June, 2017, 19:37 »
Hello! Thanks for reporting this.

Could you please specify:

Quote
some of the history is removed but not all

Which part of the history is not removed?
Always try your triggers in Test Mode before switching to real money!

You can get a faster response from us if you contact us via FaceBook Messenger.

Присоединяйтесь к нашей официальной группе ВКонтакте!

  • All members
  • Posts: 8
  • Karma: +0/-0
Re: Reset Win/Lose History in Real Money
« Reply #2 on: Mon, 12 June, 2017, 22:02 »
Dear Oxa,

Thank you for replying.

Today I had 4 bets as below:

3.30 AYR - WON 1.84
4.30 AYR - WON 2.38
4.45 BRI - WON 1.83
5.15 BRI - WON 1.31

at 5.25pm the hist_ count was 4 and total_won was 7.36

At 5.26pm the trigger to reset the win/lose history fired. As always the figures initially return to 0 and then change back when the statement refreshes.

On this occasion the hist_count went to 3 and the total_won became 5.52. Only the first transaction was removed (3.30 race - 1.84) and the program retained the last 3 transactions. From my experiences, it only clears the history entirely once quite a time has elapsed since the last settled bet.

I ran the reset trigger again at 20.51pm and all values were set to zero.

I have attached a copy of the statement as it appeared after the 20.51pm reset was done. Perhaps you will understand from this screenshot what it is doing ?

Thank you for a very wonderful product. I hope you can eliminate this frustrating blip :)

My Best Wishes

  • Administrator
  • Posts: 6677
  • Karma: +221/-0
  • Gender: Female
*
Re: Reset Win/Lose History in Real Money
« Reply #3 on: Tue, 13 June, 2017, 05:50 »
Thank you for the detailed explanation. I will be looking into this issue to hopefully fix it in the next program update.
Always try your triggers in Test Mode before switching to real money!

You can get a faster response from us if you contact us via FaceBook Messenger.

Присоединяйтесь к нашей официальной группе ВКонтакте!