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  • #1 by Nick Koumpan on 08 Jul 2022
  • Hi. I recently started using Marketfeederpro again and I have a problem in that the market flicks between idle and inplay at the end of the race. I am using pureVPN dedicated IP address.

    Any ideas as to what maybe causing the problem?

    Thanks
    Nick
  • #2 by Tim (WellDoneSoft) on 08 Jul 2022
  • Could you please click on (i) icon before "Horse Racing / GB / ..." and check if the window contains any red text saying "You account is delayed"?
    Thank you.
  • #3 by Nick Koumpan on 08 Jul 2022
  • I can't see any (i) icon??!
  • #4 by Nick Koumpan on 08 Jul 2022
  • Sorry. Yes the message says 'This markets data is delayed (no selection volume)
  • #5 by Tim (WellDoneSoft) on 08 Jul 2022
  • Please read this article.
    BetFair "doesn't like" refreshing a lot of markets without any real bets.
    They should send you a warning e-mail when they put your account into delayed mode.
    I'm afraid you have to contact BetFair support to fix the problem...
  • #6 by Nick Koumpan on 08 Jul 2022
  • Simple as that. Thanks for the prompt response. I will sort it with them. Thanks
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