Author Topic: Screen display goes from idle to suspended over and over  (Read 1244 times)

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Hi. I recently started using Marketfeederpro again and I have a problem in that the market flicks between idle and inplay at the end of the race. I am using pureVPN dedicated IP address.

Any ideas as to what maybe causing the problem?

Thanks
Nick

  • Tim Vetrov
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Re: Screen display goes from idle to suspended over and over
« Reply #1 on: 08 Jul 2022, 15:18 »
Could you please click on (i) icon before "Horse Racing / GB / ..." and check if the window contains any red text saying "You account is delayed"?
Thank you.
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Re: Screen display goes from idle to suspended over and over
« Reply #2 on: 08 Jul 2022, 16:17 »
I can't see any (i) icon??!

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Re: Screen display goes from idle to suspended over and over
« Reply #3 on: 08 Jul 2022, 16:19 »
Sorry. Yes the message says 'This markets data is delayed (no selection volume)

  • Tim Vetrov
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Re: Screen display goes from idle to suspended over and over
« Reply #4 on: 08 Jul 2022, 16:34 »
Please read this article.
BetFair "doesn't like" refreshing a lot of markets without any real bets.
They should send you a warning e-mail when they put your account into delayed mode.
I'm afraid you have to contact BetFair support to fix the problem...
Proud to be 🇺🇦
I'm happy to help Monday - Friday, 08:00-18:00 GMT
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Re: Screen display goes from idle to suspended over and over
« Reply #5 on: 08 Jul 2022, 16:39 »
Simple as that. Thanks for the prompt response. I will sort it with them. Thanks

 

Please note, BetFair is seems to be currently OFFLINE