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  • #1 by Orzola on 09 May 2013
  • Had a problem tonight with repeated error 32500 in the program log, also API error no session, and eventually a warning in MF7 to the effect that there was a problem with my betfair token - the program is having to log you in too often (or words to that effect).

    That gives rise to a number of questions for me:

    1. What is the typical cause of that problem?
    2. Is there anything I can do to prevent it happening again?
    2. What would have happened had I not been watching my screen and able to take over with some manual betting - there was a countdown timer to something, but I didn't  have time to work out what it was.

    Thanks in advance.
  • #2 by Oxa (WellDoneSoft) on 09 May 2013
  • Quote from: Orzola on 09 May 2013, 20:27
    1. What is the typical cause of that problem?
    Technical problems on the BetFair API server.

    Quote from: Orzola on 09 May 2013, 20:27
    2. Is there anything I can do to prevent it happening again?
    Most probably not.

    Quote from: Orzola on 09 May 2013, 20:27
    2. What would have happened had I not been watching my screen and able to take over with some manual betting - there was a countdown timer to something, but I didn't  have time to work out what it was.
    The countdown timer is for you to read the message before the program closes down. It can't work without the session anyway. You wouldn't be able to do manual betting either.

    It is very frustrating, I know!
  • #3 by Orzola on 09 May 2013
  • Thanks Oxa

    With what frequency does that happen?  Being new to this game, I've just no idea whether this will be a regular problem?

    Is there any way to get the program to email or text when MF7 shuts itself down like that?
  • #4 by Oxa (WellDoneSoft) on 10 May 2013
  • Quote from: Orzola on 09 May 2013, 21:09
    With what frequency does that happen?  Being new to this game, I've just no idea whether this will be a regular problem?

    I'm afraid users receive API_ERROR errors quite regularly, sometimes when there are planned maintenance on BF servers, sometimes just out of blue. Contacting their support usually ends in being asked to try again later. I can't tell how often this happens, maybe others will share their experience, but I'd say definitely not every day, sometimes not every week.

    Quote from: Orzola on 09 May 2013, 21:09
    Is there any way to get the program to email or text when MF7 shuts itself down like that?

    I'm sorry, but there is no such notification available in MF7 at the moment. But I will definitely add this to the wish list for the next update.
  • #5 by gavind on 24 Jul 2013
  • Thanks for the confirmation. I'd like to have this feature too please. +1
  • #6 by Oxa (WellDoneSoft) on 07 Nov 2013
  • The email notification has now been added to MarketFeeder Pro.
  • #7 by Roccobarocco on 29 Dec 2013
  • Hi Oxa


    What do you mean?  Is this feature (email notification) already in the latest version?

    If yes, how to enable it?


    Regards
    RB
  • #8 by MarkV on 30 Dec 2014
  • Quote from: Roccobarocco on 29 Dec 2013, 23:11
    Hi Oxa


    What do you mean?  Is this feature (email notification) already in the latest version?

    If yes, how to enable it?


    Regards
    RB
    Hi
    This is in:
    Settings > Look and Feel > Security > Send email alert upon the frequent losses of the API session
    and
    you should have your email settings set:
    Settings > Email and SMS
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