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  • #1 by hudjw1 on 15 Oct 2014
  • Does anyone know how i can see my statement when i am using test mode ?

    When the page open at chrome is always blank, no test bets shown.
  • #2 by racepro on 15 Oct 2014
  • Hi,
    Have you tried closing program and logging back in again ?
    Also you could try logging onto a different profile.
    Pls ensure "Test" mode and not "Real" is selected in statements.
    Check your log settings by going into the following:
    settings/betting options
    at the bottom of the page there is a setting:
    at the start of the program clear log records older than  X days
    Is the box ticked ? if so is it set at 0 days ? if so that could explain if statements are blank when re logging into MFP program. Ensure you set it at say 2,3 or 4 days.
    Do you see an "undefined statement error" message ?  if yes we can look further into it. In any case try all the above fixes first as this may also fix this undefined error.
    Hope some of this helps.
    R
  • #3 by hudjw1 on 15 Oct 2014
  • Hello mate. Thanks for the answer.

    Close the programm open it again and create new profiles already tried those.. No luck.

    Settings/Betting the option you have said me is not ticked.

    No underfined statement error. Just the bets not shown up. I can see the normal bets but not the test.
  • #4 by racepro on 15 Oct 2014
  • Hi,
    When you say you can see the "normal" bets I presume you are referring to the "real" bets.
    Have you checked the normal bets and if so are they bets you have placed from your betfair account ? There is an arrow at the top of the statement page which allows you to tab between real and test bets. You may know this already but just trying to eliminate all possibilities.
    Also try these from Mark sometime ago.
    http://community.welldonesoft.com/troubleshooting-8/test-bets-not-showing-in-statement/

    In a nutshell below is what to check.
    Settings > Test Mode > Event Results > Download results from BF… should be checked, and nothing else (i.e. Bet Settlement Sim should be unchecked if the above is)

    Settings > General > Statement > Refresh – ticked, Max depth 1000, Update 30sec and the appropriate wallet checked, retrieve data 1 day

    See how you go
    R
  • #5 by MarkV on 15 Oct 2014
  • Hi
    Make sure you do not delete events before they are settled, for example by using a delete market trigger action, or by settings e.g. delete finished events automatically does not mean the market has been settled. Settled markets are the only markets that will appear in the statement.
  • #6 by hudjw1 on 16 Oct 2014
  • GoodMorning and thanks veru much for the answers.

    I check all the settings you said me to check, and i think my mistake was on Delete finished events automatically (before settled)  I have changed it to delete -settled- eventes auto. I will check later when there will be a football match live, but i think that was the problems.

    Thanks again, i hope a solution will be found on my other problem too :)
  • #7 by hudjw1 on 16 Oct 2014
  • Ok i think this problem solved :)

    Just tried on time machine mode and the bets shown on test bets statement.



  • #8 by Luis Felipe Leao on 14 Apr 2017
  • Hi Dears,

    Im facing the same problem.. I'm using 2 profiles.
    Profile 1 works fine 
    Profile 2 is not working... all in Blank..

    I tried the steps cleaning the files inside the proper foldes and it not worked.

    See attached the print of Both profiles statements

    And It seems that it is considering the wrong date of the matchs .


    Tks,

  • #9 by Luis Felipe Leao on 14 Apr 2017
  • I Forgt to attached the error.. See attached now.

    Tks,
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