Support ??????????

Hello.
What happens to support?.
Open a ticket on 04/05/2025 and nobody answerr.

Have you had any luck on support?

I bought subscription but no answer and I email support with no reply.

I have had support tickets open for 12 months and then mystriously closed with no response. I think MarkV is trying to fill the void but essentially THERE IS NO SUPPORT. Paid up members and new subscribers need an answer NOW as to when and if support will exist again!!!!

I have had support tickets open for 12 months and then mysteriously closed with no response. I think MarkV is trying to fill the void but essentially THERE IS NO SUPPORT. Paid up members and new subscribers need an answer NOW as to when and if support will exist again!!!!

Thank you for the information regar9dng support.

I have purchased a subscription and haven't received any response.

Who should I contact for that?

I've had a £9 trigger request unanswered since July 2024. I've also had requests for support unanswered for over a year. I think we can now safely assume that MF Pro exists in the form of subscription software only.

If like to send me your trigger request I'll have a go at it.
No charge

I think they are out out business

Hi MarkV

I have been a lifetime user since 2008, nearly as long as you have. It is now quite apparent that there is no support and market feeder is probably out of business. Can you please let us know what you know about the present state of affairs as the thousands of users are all feeling abandoned and do not know where to turn. What does the future hold for users like ourselves? Is there anyone we can contact and who owns market feeder now? Please let us know as soon as possible as this is not acceptable

Regards
Paul Fone

Oxa hasnt been on since Feb 25


Tim is the Welldonesoft Admin who according to his profile logged on yesterday.

Still no response to emails to support, but happy to take the money it seems.

Hello,

Sorry for delay in our support replies.
Our small team currently completely busy with developing and testing our new product. We are still in the business.
We do all our best but may miss something.
Apologies for any inconveniences.

Hello Tim 

Not responding to enquiries for over 12 months is not just missing something, it is a certain way to lose business. Can you tell us what is your new product that is taking up your time and when will it be available?

Im still waiting for a licence key i paid for last week