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  • #1 by alberto torres on 22 Feb 2026
  • Betfair suspended my account and asked me for documents. I sent everything as requested, and three months have passed and they still haven't verified my account. Is it normal for it to take this long?
  • #2 by MarkV on 23 Feb 2026
  • Hi
    Betfair should keep you updated on what is happening. Could be worthwhile contacting them on chat to ask them what the situation is on your account.

    https://support.betfair.com/app/answers/detail/10290-my-account-is-suspended
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