Test Account Statement
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#1 by BlueSky on 12 May 2015
Hi,
When i am using the test mode, the Program Logs don´t provide any information of the bets placed and respective profits and losses. Attachment sent for better understanding.
I wonder if i am doing something wrong
Thanks
BlueSky
#2 by BlueSky on 13 May 2015
I also noticed that the test balance doesn´t suffer any change. It´s like the program didn´t calculate profits and losses in the test mode.
Is it normal?
Thanks
BlueSky
#3 by LarpHager on 13 May 2015
Hi,
No it is not a normal scenario. Check you have ticked under Settings:general opions;Retrieve bet list and statement TICKED and/or Refresh Account Statment TICKED. One of these should do the trick.
If not, try a new profile
Larp
LarpHager
#4 by BlueSky on 14 May 2015
Hi Larphager,
I verified the settings and both options you gave were ticked. Then i created a new profile and tried today again. I also noticed that in the real account statement the program works perfectly.
Unfortunately the problem remains. Any other ideas?
Thanks
BlueSky
#5 by MarkV on 14 May 2015
Hi
Please check these settings:
General Options > untick delete xxx events automatically
Monitoring Options > Market Refresh > Stop monitoring... should be unticked
Test Mode > all unticked except Save all test bets and Settle markets with data loaded from Betfair
As Larp suggested a new profile using the default settings i.e. to start with don't change anything
Failing the above re-allow the program full access through firewall and antivirus
MarkV
#6 by LarpHager on 14 May 2015
What Mark said and also Run the Program as admistrator ( Right click the shortcut when opening)
LarpHager
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