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  • #1 by Art Vandelay on 06 Sep 2024
  • I lodged a request for a trigger on 24 July and have yet to receive a response.

    I appreciate everyone takes their holidays around this time of year and I don't want to come across as a dickhead, but six weeks with no reply? Not even to answer my polite request for an update two weeks ago?

    If the trigger request can't be completed for any reason, is there any chance I can get my 9 quid back please?

    Thanks
    Art
  • #2 by Allen Jesson on 31 Oct 2024
  • I think the war in Ukraine has depleted resources....patience needed I think....x
  • #3 by Art Vandelay on 31 Oct 2024
  • Hi Allen

    Yes I figured that was probably the case and that is the reason I haven't pursued the trigger, even though I parted with £9.

    However a simple 'Sorry we can't deal with your request at the moment' notification or something similar feels like not too much to ask in this instance.

    Anyway, thanks for your reply.


    Best regards
    Art
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