Author Topic: unable to login greyed out settings  (Read 757 times)

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unable to login greyed out settings
« on: 09 Oct 2020, 11:04 »
Hi Everyone

So I tried to log in this morning and my settings are greyed out, so I can't change them to load different profiles.  When I launch the program they look fine, but then the icons next to the profile box disappear and it greys out.

So far I have tried:

1: Launching BetFair in internet explorer and making sure that the computer is a trusted device for the 2 step verification (which it is)
2: Uninstalled and Reinstalled MFP (as an admin) with all previous profiles and settings removed to a backup folder.

If I go to the built in form login option then nothing is greyed out, but I can't log in that way as I have 2 step authentication and I get a 'Strong_auth_code_required' error message.

Does anyone have a clue what's happening?

Thanks


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Re: unable to login greyed out settings
« Reply #1 on: 09 Oct 2020, 11:22 »
I have this too - cannot load a profile you get a fraction of a second before the drop down list is greyed out

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Re: unable to login greyed out settings
« Reply #2 on: 09 Oct 2020, 13:07 »
Hi Hoodlikt

Sorry, didn't see your earlier post on the same subject.  I guess all these things are somehow linked so hopefully Oxa can work out what's going on.


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Re: unable to login greyed out settings
« Reply #3 on: 12 Oct 2020, 11:06 »
Hello!

This is a known issue, please read here:

https://community.welldonesoft.com/marketfeeder-troubleshooting/profile-load-issue/msg99009/#msg99009

I am preparing an update to tackle this new change in the code of the BF login page.
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