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unable to login greyed out settings
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Topic: unable to login greyed out settings (Read 1347 times)
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armarni
All members
Posts: 406
unable to login greyed out settings
«
on:
09 Oct 2020, 11:04 »
Hi Everyone
So I tried to log in this morning and my settings are greyed out, so I can't change them to load different profiles. When I launch the program they look fine, but then the icons next to the profile box disappear and it greys out.
So far I have tried:
1: Launching
BetFair
in internet explorer and making sure that the computer is a trusted device for the 2 step verification (which it is)
2: Uninstalled and Reinstalled MFP (as an admin) with all previous profiles and settings removed to a backup folder.
If I go to the built in form login option then nothing is greyed out, but I can't log in that way as I have 2 step authentication and I get a 'Strong_auth_code_required' error message.
Does anyone have a clue what's happening?
Thanks
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hoodlikt
All members
Posts: 72
Re: unable to login greyed out settings
«
Reply #1 on:
09 Oct 2020, 11:22 »
I have this too - cannot load a profile you get a fraction of a second before the drop down list is greyed out
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armarni
All members
Posts: 406
Re: unable to login greyed out settings
«
Reply #2 on:
09 Oct 2020, 13:07 »
Hi Hoodlikt
Sorry, didn't see your earlier post on the same subject. I guess all these things are somehow linked so hopefully Oxa can work out what's going on.
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Oxa (WellDoneSoft)
Administrator
Posts: 8826
Gender:
Re: unable to login greyed out settings
«
Reply #3 on:
12 Oct 2020, 11:06 »
Hello!
This is a known issue, please read here:
https://community.welldonesoft.com/marketfeeder-troubleshooting/profile-load-issue/msg99009/#msg99009
I am preparing an update to tackle this new change in the code of the BF login page.
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unable to login greyed out settings
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