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  • #1 by dbennion on 10 Jul 2012
  • I have installed V7 and no matter what  do I can't get it to create the trigger logs. I have loggind enabled.

    I get the error:

    Error loading the file - file not found.
    Possibly deleted.
    Select another date or log file

    Any help would be appreciated.
  • #2 by rubold on 10 Jul 2012
  • 1.  Triggers not operating, both lightbulbs must be green.
    2.  File permissions not allowing saving of logs - run program with administrator rights.
    3.  Possible blocking by firewall - there have been various odd effects due to firewalls.
  • #3 by dbennion on 10 Jul 2012
  • It is only the trigger logs not being creted everything else is ok. I am running as admin.
  • #4 by nigelbleddfa1 on 10 Jul 2012
  • Is it at all possible that your logs are being made but are then cleared before you see them ? In the Betting Options  ( Settings ), towards the bottom of the screen, there is an option to clear logs at set times. Has this been filled in appropriately ?
  • #5 by rubold on 10 Jul 2012
  • Also, are the Logged boxes ticked above each block and trigger?
  • #6 by dbennion on 10 Jul 2012
  • The clear logs is set to 2 days.

    The boxes are ticked for both block and trigger.

    It is very strange because triggers are executing.
  • #7 by rubold on 10 Jul 2012
  • I think this could be a problem for support.  I'm not sure myself where the log files are stored, as their is no option to select this.  Something is preventing the program finding the files, or the files have not been created in the first place.

    Have you altered any installation locations from the defaults?

    Perhaps just try a reinstall, before you contact support.
  • #8 by mcbee on 10 Jul 2012
  • hi
    screenshot of your settings and the log file would help.
    also check that the bot is allowed through your firewall and antivirus.
    it is a good idea to open the properties for the bot and alter all the security settings to allow full access to all.
    if you have not told the firewall and antivirus to eccept the bot, then they will restrict the bots functions.

    mcbee
  • #9 by dbennion on 10 Jul 2012
  • Well tried everything -
    - reinstalled
    - progrm has full priveliges
    - firewall ok
    - trigger logging enabled

    It is writing to the program log but not the trigger log.

    I attached screen shot of settings, trigger, program log.
  • #10 by mcbee on 10 Jul 2012
  • hi
    based on what you have given.
    your trigger is set to 1 min before the off with take sp.
    your trigger will try to place bets , BUT fail.
    your triggers are NOT activating.
    your log is ONLY showing results, NOT trigger actions.
    i need to look more and i have been out for a pint or two.
    will look again in the morning.


    mcbee
  • #11 by dbennion on 11 Jul 2012
  • Thanks. The trigger is definatley activating and placing bets. It places the bet 1 min before the off and only takes SP if not matched.

    Here is a screen shot of the bets it placed.

  • #12 by dbennion on 11 Jul 2012
  • Ok don't know what has happened but trigger logs now there.

    I shut down the program and restarted this morning.
    I loaded a different trigger to test some australian markets.
    I reloaded my trigger from yesterday and low and behold the trigger logs are now there for yesterdays beeting.

    Dave
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