Author Topic: version 7 incorrect statement  (Read 7088 times)

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version 7 incorrect statement
« on: 19 Jun 2014, 12:23 »
Hi,
    version 7 shows in correct start time of an event. I have been using version 6 these past months with no issue. the statement with version 6 is excellent. I went to version 7 to try it out and it is still the same. (the following is actual settled bets that day) the first bet of the day was not registered on the statement and the times of the rest show were incorrect times of placing the bet, an hour later ( for example Chester @ 14.00 would show Chester @15.00). is there a way of using the version 6 statement as that was much more user friendly.

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Re: version 7 incorrect statement
« Reply #1 on: 19 Jun 2014, 13:51 »
My statements are the same, I've reported on this problem in the past, but nothing has ever been done about it so I just learned to live with it.  I think it's got something to do with daylight time saving (BST in my case).

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Re: version 7 incorrect statement
« Reply #2 on: 20 Jun 2014, 08:53 »
As an afterthought, I think you could run Version 6 simultaneously with no triggers and it would record all live betting activity from Version 7.  You would probably need to load the same markets and monitor at a low refresh rate, worth trying if you like the v6 statements.

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Re: version 7 incorrect statement
« Reply #3 on: 21 Jun 2014, 16:03 »
I have also reported it in the past and it has not been resolved. It could be the daylight saving time. I can't use v6 with no triggers to run simultaneously because my trigger in v7 uses the statement do it needs to be accurate and reliable.

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Re: version 7 incorrect statement
« Reply #4 on: 26 Jun 2014, 09:26 »
Hi Trojan,

The times in the Statement are adjusted to your local time zone. Chances are, you are 1 hour ahead of GMT.
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Re: version 7 incorrect statement
« Reply #5 on: 03 Jul 2014, 19:37 »
i live in england and i am  on GMT time. My coputer says the correct time.

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Re: version 7 incorrect statement
« Reply #6 on: 04 Jul 2014, 07:51 »
Trojan is correct, I find the same problem as I have previously mentioned, so now becoming a bit annoyed at it being ignored.

Statement extract shown.  The settlement times on the left of the statement are correct, but the times shown for the races are one hour advanced.  I won't bore you with all the win amounts for those bets ;D  I am in UK on BST (GMT+1), so definitely the same as Welldone London office.


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Re: version 7 incorrect statement
« Reply #7 on: 04 Jul 2014, 10:36 »
Oh, I see what you mean, but the names of settled events come straight from BetFair, as text strings, so some have their start time included in the name, and some don't. Obviously BetFair always forms the starting time in the actual GMT (not you're 1 hour ahead because of the daylight savings). I may try to parse the name and extract the hour, then replace it with the local time, but currently this feature is not available.
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Re: version 7 incorrect statement
« Reply #8 on: 04 Jul 2014, 14:11 »
Very strange Oxa, because if I look at the same day's statement displayed by Version 6, all the times are correct. ???

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Re: version 7 incorrect statement
« Reply #9 on: 08 Jul 2014, 12:42 »
I did further checks and found the issue being different time notations (with and without daylight savings) returned for a request for account statement. I'm dealing with it, trying to find a universal solution. Will update you here...
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Re: version 7 incorrect statement
« Reply #10 on: 09 Jul 2014, 12:55 »
Fixed in the newest update 7.2.0.2.
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