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  • #1 by Oxa (WellDoneSoft) on 02 May 2013
  • Copied from a support ticket:
    Quote
    I have a query....

    I have been trialling MFP for a while in trial mode and real account mode

    and I am finding some anomalies, I have attached a screenshot showing the 2.10 Kelso

    race from yesterday, 29th april where you will see that in test mode it paid out as a winner

    when in actual fact the winner “Things Change” actually came 4th..

    I am finding this a lot and it is disturbing to think if the software reacts in this way in trial
    no risk mode what would happen in real time money trading.


    I have also had experiences with greening up, when I have had a trade that was going against me,
    and greened up for a small loss it actually ONCE ended up in profit and ONCE ended up equal, when BOTH should have showed me a loss.


    Please look at the enclosed screenshot and see if you can explain what has happened.

    The bet was a win only market with no greenup.
  • #2 by mcbee on 02 May 2013
  • hi
    the main reason for this happening is the test mode settings.
    the bot is settling the market without betfairs result.

    open settings at the top of the bot screen.
    select  Test Mode
    Tick  Download results from betfair wherever possible and settle markets automatically.
    DO NOT TICK any other box

    mcbee
  • #3 by digitalise on 02 May 2013
  • Hi,
    The settings were as you described and i have just had another one,6.50 Taunton
    Winner was cry freedom, but market feeder says it was Ted Spread and paid out.

    Cant see anywhere here where  i can upload screenshot.

  • #4 by mcbee on 02 May 2013
  • hi
    due to other people leaving unwanted advertising, there is a 5 post min before you can add a screenshot etc.
    so just complete anther 4 posts and you will be able to add your screenshot.
    when you do, can you include a screenshot of your test mode settings.

    thank you

    mcbee
  • #5 by MarkV on 02 May 2013
  • Hi
    Just wondering if you are referring to the correct market.
    1850 Taun Match Bets winner was Ted Spread
    1850 Taun winner was Cry Of Freedom
    see attached

    you might need to filter out the Match Bets markets if this is the case
  • #6 by digitalise on 03 May 2013
  • Thanks, will check that out..... :)
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