Author Topic: unable to login greyed out settings  (Read 153 times)

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unable to login greyed out settings
« on: Fri, 09 October, 2020, 10:01 »
Hi Everyone

So I tried to log in this morning and my settings are greyed out, so I can't change them to load different profiles.  When I launch the program they look fine, but then the icons next to the profile box disappear and it greys out.

So far I have tried:

1: Launching betfair in internet explorer and making sure that the computer is a trusted device for the 2 step verification (which it is)
2: Uninstalled and Reinstalled MFP (as an admin) with all previous profiles and settings removed to a backup folder.

If I go to the built in form login option then nothing is greyed out, but I can't log in that way as I have 2 step authentication and I get a 'Strong_auth_code_required' error message.

Does anyone have a clue what's happening?

Thanks

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Re: unable to login greyed out settings
« Reply #1 on: Fri, 09 October, 2020, 10:08 »
Sorry, I posted this in the wrong forum, so could an admin delete this one.

Both market locator troubleshooting and market feeder troubleshooting just appear as troubleshooting in the list of recent posts, so that it where the confusion came from.

Thanks