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Troubleshooting / Re: Why the trigger does not start...
« Last post by Tim (WellDoneSoft) on 20 Jul 2024, 17:06 »Please follow instructions:
- Switch test mode ON!
- Delete all markets from My markets (as they are finished)
- Add some markets to My Markets. Make sure you add markets are actually used in your triggers - sport / market type / etc.
- Make sure the markets are refreshing. Start them manually or better set to start each X minutes before the off (X should be enough, depends on your triggers) within the program settings -> monitoring tab
- Make sure the triggering switch is on (a "bulb" button within the Triggers link should be green)
- Wait for the moment your triggers should fire. Open Triggers window (as on your screenshot) and watch each trigger's messages - there should be a reason the trigger is not firing.