How to subscribe to time machine

I cannot seem to get the time machine add on to let me subscribe. I downloaded time machine from the x feeder website and installed into the xfeeder directory. Now when I restart X feeder I get a box saying my time machine subscription on this computer has expired. It doesn't recognise my email address when I try transfer license and clicking prolong crashes the program. The time machine box in the top left of x feeder next to transfer funds is greyed out and unselectable, and this is where the website says to click to begin a time machine subscription.
Any ideas?
Thanks

currently waiting for a reply from the welldone support.  ALso have this error

Yes I have exactly the same problem, been driving me insane!!!

Seems like lots of people have this problem me included. Did anyone get a response from support?

Doesn't look like there is such a thing as support anymore for xfeeder, no support questions get answered

I opened a support question fro this and it has just been marked as resolved and closed, with no answer

Hello

I'm using time machine, but unfortunatelly, I think there is no any sense, because as I realize ther is no any successful trigger. 

Same issue here.
No support at all.

Same issue here. No support at all.

You need to log in as administrator on most platforms.

Hello,

Sorry, for some reason I don't receive notifications for this community section.

X-Feeder is an old app and doesn’t respect modern OS security model.
Please copy Hardware ID (HID) for the purchase window and paste it on this page:
welldonesoft.com/xfeeder/timemachine.php

Sorry for inconveniences. 

Ive called and left a message and emailed twice and its been a week with no reply. Im trying to order some goodies. Any idea where they are?