Problem loading triggers
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#1 by peiper on 14 Jul 2011
Hi
sorry to be a bit dense but I can't seem to get the triggers to load.I right click save as and save them in x feeder folder but when I goto load them it only has the option of trigger siles instead of xml. Have I done something wrong as I have saved the in xml.But no choice for xml only trigger files.
peiper
#2 by Tim (WellDoneSoft) on 14 Jul 2011
Please check if the file you saved really has the .xml extension.
Note, Windows usually hides file extensions.
Screenshot of the situation would be helpful...
Tim (WellDoneSoft)
#3 by peiper on 14 Jul 2011
hi yes looked up how to find extensions but still no joy loading the file,
peiper
#4 by Tim (WellDoneSoft) on 15 Jul 2011
So, what happens when you click "Open" after that?
Tim (WellDoneSoft)
#5 by peiper on 15 Jul 2011
it comes up blank as in pic
peiper
#6 by Tim (WellDoneSoft) on 15 Jul 2011
Could you please send the file (as it's on your computer) to the support?
Thank you.
Tim (WellDoneSoft)
#7 by peiper on 15 Jul 2011
hi here it is
peiper
#8 by Tim (WellDoneSoft) on 15 Jul 2011
The file is empty.
Seems like there is a problem with saving files with your browser.
Tim (WellDoneSoft)
#9 by peiper on 15 Jul 2011
Hi just to let you know it now works thanks for directing me to the right place thanks
peiper
#10 by neggard on 14 Aug 2011
I also have some problem with loading sometimes. It comes up blank or just a part is blank.
When you then close the program you get an access violation error.
Start the program and login again the loading works again.
neggard
#11 by Tim (WellDoneSoft) on 14 Aug 2011
neggard, please send your triggers file to the support team to check it.
Thank you.
Tim (WellDoneSoft)
#12 by neggard on 16 Aug 2011
The problem occour with every file, just edit it and save a couple times and then the error is there. But when that hapend for me the next time I send you the files.
neggard
#13 by neggard on 17 Aug 2011
Here is one message.
neggard
#14 by atjbet on 01 Sep 2011
Hi
I am now often seeing this type of error, part of the trigger doesnt show, exit x-feeder and the error box shows, close that, restart and trigger now appears in full again.
Bug I think.
atjbet
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