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  • #1 by BongoIan on 27 Jul 2018
  • Hi guys,

    Having a bit of an issue trying to register for my trial, when hitting the "Get Trial" button after putting in my details, I get the attached error:


    I can access betfair fine, I have tried different (friends) accounts as a test, I can use the software in TEST MODE. I have tried to connect a different way over a different network. All revel the same error, I am running Windows 10. I am yet to test on a Win7 machine.

    Has anyone please got any ideas?

  • #2 by rubold on 27 Jul 2018
  • I hope that's not your username and password you have just broadcast to the world?
  • #3 by BongoIan on 28 Jul 2018
  • If you look closer you will see I have only provided my username, (not my password to see for the world)... now could anyone tell me please if I can actually get the trial anymore, or indeed the real version? 
  • #4 by Matt Finch on 28 Jul 2018
  • I'd be interested in hearing of other's experience with this too; I'm getting the same response.
  • #5 by Amar on 29 Jul 2018
  • having the same issue here
  • #6 by Amar on 29 Jul 2018
  • (on windows 10 and windows xp on a different machine)
  • #7 by Tim (WellDoneSoft) on 30 Jul 2018
  • Hello,

    Was a temporary problem with our billing. Fixed now.
    Thank you and sorry for inconveniences.
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