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X-Feeder - the universal betting bot for BetFair Exchange Games
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Troubleshooting
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mcbee
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Subscription Renewal
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Topic: Subscription Renewal (Read 2190 times)
Tags:
sgbdis
All members
Posts: 5
Subscription Renewal
«
on:
30 Jul 2012, 10:01 »
Hi there,
I have renewed my subscription over 12 hours ago but still waiting for access.
What is the problem please??
Thanks and regards,
Steve
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rubold
All members
Posts: 905
Re: Subscription Renewal
«
Reply #1 on:
30 Jul 2012, 10:05 »
email Welldone about it - this is not an official support forum and no one has a clue why you have no access.
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sgbdis
All members
Posts: 5
Re: Subscription Renewal
«
Reply #2 on:
30 Jul 2012, 10:11 »
I did and I've been chasing them for the past 3 hours. Not a bother to reply
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rubold
All members
Posts: 905
Re: Subscription Renewal
«
Reply #3 on:
30 Jul 2012, 11:34 »
OK, did you get the Paypal receipt, followed by a confirmation email from Welldone? I've never had a problem with Welldone, but occasionally there can be problems with banks etc. declining payments for no logical reason.
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Oxa (WellDoneSoft)
Administrator
Posts: 8826
Gender:
Re: Subscription Renewal
«
Reply #4 on:
30 Jul 2012, 11:37 »
I believe the support has replied you by now. PayPal failed to report your payment for some reason. Not our fault, but let me apologise anyway for the time you have waited.
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BetFair Software Community
/
X-Feeder - the universal betting bot for BetFair Exchange Games
/
Troubleshooting
(Moderators:
MarkV
,
mcbee
)
/
Subscription Renewal
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