Can't log in - is the billing server down?
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#1 by alfaman on 20 Aug 2014
Can't log in - is the billing server down?
Running copies are fine.
alfaman
#2 by alfaman on 20 Aug 2014
Troubleshooter seems to say it is a problem with the Sports API but my running platforms are fine, I just cannot open another instance.
alfaman
#3 by mcbee on 20 Aug 2014
hi
i just tried and all works ok.
mcbee
mcbee
#4 by alfaman on 20 Aug 2014
Thanks - it is not working on two laptops this end. Annoying because if it is my anti virus (which did run a scan over night) it would probably help to restart - but if I do that, and it does not help, I will loose my currently running platforms.
alfaman
#5 by alfaman on 20 Aug 2014
Damn it!
I went for the restart now cannot open any platforms! Game over for today!
alfaman
#6 by Tim (WellDoneSoft) on 20 Aug 2014
Yes, regarding to your troubleshooter log your antivirus updated its bases and blocks MF or BetFair.
Tim (WellDoneSoft)
#7 by alfaman on 20 Aug 2014
I have not done anything to it since this morning but it has started fine now on one laptop but still refuses on the other with totally different anti virus software - it is all beyond me?
alfaman
#8 by rubold on 21 Aug 2014
Anti-virus software that arbitrarily blocks programs is useless. They should all request a user response when they encounter new applications. This arbitrary blocking action is common with the free AV software.
I use Bullguard that is a paid software and provides a license for 3 computers. It always requests a user response when encountering new applications or updates of existing ones.
rubold
#9 by armarni on 21 Aug 2014
Myself and a few others had a problem a few months ago when avast decided that part of the mfp install was problematic and quarantined a dll file that made the software useless. The solution was to uninstall and reinstall and put mfp in a safe list on avast.
Remember to back up your profiles and triggers just in case before uninstalling.
armarni
#10 by Tim (WellDoneSoft) on 21 Aug 2014
MF must not delete profile with uninstal. Does it?
Tim (WellDoneSoft)
#11 by fosterdrew on 24 Aug 2014
I don't think so. I'm not sure but I think it will ask you first if you want to delete the profiles too.
fosterdrew
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