Author Topic: Error code  (Read 959 times)

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Error code
« on: Wed, 10 March, 2021, 20:50 »
HI 

The last few days I have been getting the error codes below. Do you know what the problem is here? as I have never had this in the past.

07:51:15 Error while updating the account statement: INVALID_SESSION_INFORMATION. 
07:51:30 Error while getting available funds: Bad Request 
07:52:27 Error while getting available funds: Empty response from exchange 

I have been required to log out and back in and it works again. Unfortunately I am missing alot of markets the past few days and would like to resolve this.

Thanks

Paul


  • Tim Vetrov
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Re: Error code
« Reply #1 on: Thu, 11 March, 2021, 08:02 »
Hello Paul,

Seems like BetFair got down for short time.
Unfortunately as MarketFeeder doesn't store your credentials it can't re-login after BetFair drops the session.
I'm happy to help Monday - Friday, 08:00-18:00 GMT
Буду рад помочь с понедельника по пятницу, 08:00-18:00 GMT

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Re: Error code
« Reply #2 on: Thu, 11 March, 2021, 22:38 »
I get these exact same fault codes virtually every day, most of the time it sorts itself out and the days bets will be carried out,
but at no point do I have to log back to get this to happen.

Occasionally the faults last all day and I lose a complete day's worth of bets.

I'm no expert but could it be a BetVPS server issue?








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Re: Error code
« Reply #3 on: Thu, 18 March, 2021, 13:25 »
yes its really frustrating. Obviously cant be at computer all day thats why using automation but when this happens i have to log back in or bets wont trigger.

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Re: Error code
« Reply #4 on: Mon, 05 April, 2021, 01:01 »
im still getting these errors, missed a whole card tonight at Cpark. Its really frustrating especially when money is involved. Surley betfair cant be dropping out this often.

I had another instance of MFP open at the same time using a different strategy and this wasn't affected, so it must be an issue with MFP.

Would be great if you could look into this as its becoming a big issue.

Thanks


Paul

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Re: Error code
« Reply #5 on: Mon, 05 April, 2021, 07:15 »
Hi Paul,

What country are you in? For residents of certain countries BetFair drops sessions on purpose, forcing them to re-login once a day.
Always try your triggers in Test Mode before switching to real money!

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