Screen display goes from idle to suspended over and over
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#1 by Nick Koumpan on 08 Jul 2022
Hi. I recently started using Marketfeederpro again and I have a problem in that the market flicks between idle and inplay at the end of the race. I am using pureVPN dedicated IP address.
Any ideas as to what maybe causing the problem?
Thanks
Nick
Nick Koumpan
#2 by Tim (WellDoneSoft) on 08 Jul 2022
Could you please click on (i) icon before "Horse Racing / GB / ..." and check if the window contains any red text saying "You account is delayed"?
Thank you.
Tim (WellDoneSoft)
#3 by Nick Koumpan on 08 Jul 2022
I can't see any (i) icon??!
Nick Koumpan
#4 by Nick Koumpan on 08 Jul 2022
Sorry. Yes the message says 'This markets data is delayed (no selection volume)
Nick Koumpan
#5 by Tim (WellDoneSoft) on 08 Jul 2022
Please read
this article
.
BetFair "doesn't like" refreshing a lot of markets without any real bets.
They should send you a warning e-mail when they put your account into delayed mode.
I'm afraid you have to contact BetFair support to fix the problem...
Tim (WellDoneSoft)
#6 by Nick Koumpan on 08 Jul 2022
Simple as that. Thanks for the prompt response. I will sort it with them. Thanks
Nick Koumpan
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