Wins and losses

I seem to have a regular discrepancy between the amount of losses I am having and what the reality is.
Here you can see my statement showing a loss, then a win, but the variable "hr_losses" is returning 3.
I see this happening often.
Any ideas ?

Hello!

I will have to take a look at the entire statement file, as some lines can be filtered out when displaying the statement in the browser.

Please email the statement file to the support. You can find it here:

c:\Users\%username%\MarketFeeder Pro 8\profiles\%profile name%\logs\statement\real\%statement date%.csv

Thanks for the reply.
What’s the support email address?

support at marketfeeder.co.uk

Have you had a chance to look at this yet?
Here you can see my latest tennis bets statement and yet MF thinks the results are different and hence placing incorrect amounts for the recovery.
Thanks 😊

Hello!

Sorry for the delay, it takes some time to check this, will post as soon as I can.

Thank you. Much appreciated

I've responded to you in the tickets, asking for more information and files. Please check and get back to me. Thank you!

Wins and losses

Hello Guest