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Wins and losses
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Topic: Wins and losses (Read 3040 times)
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wehey
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Posts: 139
Wins and losses
«
on:
04 Nov 2020, 08:39 »
I seem to have a regular discrepancy between the amount of losses I am having and what the reality is.
Here you can see my statement showing a loss, then a win, but the variable "hr_losses" is returning 3.
I see this happening often.
Any ideas ?
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Oxa (WellDoneSoft)
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Re: Wins and losses
«
Reply #1 on:
04 Nov 2020, 22:54 »
Hello!
I will have to take a look at the entire statement file, as some lines can be filtered out when displaying the statement in the browser.
Please email the statement file to the support. You can find it here:
c:\Users\%username%\MarketFeeder Pro 8\profiles\%profile name%\logs\statement\real\%statement date%.csv
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wehey
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Posts: 139
Re: Wins and losses
«
Reply #2 on:
07 Nov 2020, 16:38 »
Thanks for the reply.
What’s the support email address?
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Oxa (WellDoneSoft)
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Re: Wins and losses
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Reply #3 on:
07 Nov 2020, 17:50 »
support at marketfeeder.co.uk
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wehey
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Posts: 139
Re: Wins and losses
«
Reply #4 on:
11 Nov 2020, 15:12 »
Have you had a chance to look at this yet?
Here you can see my latest tennis bets statement and yet MF thinks the results are different and hence placing incorrect amounts for the recovery.
Thanks 😊
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Oxa (WellDoneSoft)
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Re: Wins and losses
«
Reply #5 on:
11 Nov 2020, 16:53 »
Hello!
Sorry for the delay, it takes some time to check this, will post as soon as I can.
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wehey
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Posts: 139
Re: Wins and losses
«
Reply #6 on:
11 Nov 2020, 17:35 »
Thank you. Much appreciated
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Oxa (WellDoneSoft)
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Re: Wins and losses
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Reply #7 on:
13 Nov 2020, 09:06 »
I've responded to you in the tickets, asking for more information and files. Please check and get back to me. Thank you!
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Wins and losses
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