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  • #1 by peiper on 14 Jul 2011
  • Hi
    sorry to be a bit dense but I can't seem to get the triggers to load.I right click save as and save them in x feeder folder but when I goto load them it only has the option of trigger siles instead of xml. Have I done something wrong as I have saved the in xml.But no choice for xml only trigger files.
  • #2 by Tim (WellDoneSoft) on 14 Jul 2011
  • Please check if the file you saved really has the .xml extension.
    Note, Windows usually hides file extensions.
    Screenshot of the situation would be helpful...
  • #3 by peiper on 14 Jul 2011
  • hi yes looked up how to find extensions but still no joy loading the file,
  • #4 by Tim (WellDoneSoft) on 15 Jul 2011
  • So, what happens when you click "Open" after that?
  • #5 by peiper on 15 Jul 2011
  • it comes up blank as in pic
  • #6 by Tim (WellDoneSoft) on 15 Jul 2011
  • Could you please send the file (as it's on your computer) to the support?
    Thank you.
  • #7 by peiper on 15 Jul 2011
  • hi here it is
  • #8 by Tim (WellDoneSoft) on 15 Jul 2011
  • The file is empty.
    Seems like there is a problem with saving files with your browser.
  • #9 by peiper on 15 Jul 2011
  • Hi just to let you know it now works thanks for directing me to the right place thanks
  • #10 by neggard on 14 Aug 2011
  • I also have some problem with loading sometimes. It comes up blank or just a part is blank.
    When you then close the program you get an access violation error.

    Start the program and login again the loading works again.
  • #11 by Tim (WellDoneSoft) on 14 Aug 2011
  • neggard, please send your triggers file to the support team to check it.
    Thank you.
  • #12 by neggard on 16 Aug 2011
  • The problem occour with every file, just edit it and save a couple times and then the error is there. But when that hapend for me the next time I send you the files.
  • #13 by neggard on 17 Aug 2011
  • Here is one message.
  • #14 by atjbet on 01 Sep 2011
  • Hi

    I am now often seeing this type of error, part of the trigger doesnt show, exit x-feeder and the error box shows, close that, restart and trigger now appears in full again.

    Bug I think.
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